Business Analyst (hybrid)

Zirous is an accomplished tech firm based out of West Des Moines, IA. For over 38 years, Zirous has been committed to executing best practices and going above and beyond industry standards to provide viable solutions for customers in all things data & analytics, marketing technology, cloud adoption, enterprise integration, identity & access management, custom application development, and experience services. Zirous is seeking a full-time Business Analyst to work directly with clients and Zirous technologists.

Our technology partners include: Adobe Marketo, AWS, HubSpot, Microsoft, OneTrust, Okta, Oracle, SailPoint, Salesforce, Tealium, Vertify, Zendesk, and many more!

Zirous has been acclaimed for its outstanding workplace environment as a Top Workplace in the State of Iowa for several years. Additionally, Zirous has been a finalist for the prestigious Best Technology Company Culture of the Year (2023) and Large Iowa Technology Company of the Year (2024) awards by the Technology Association of Iowa. Join our fantastic team today!

Location: This position will work in a hybrid model with both work from home (remote) days each Monday & Friday, as well as on-site days at the West Des Moines, IA office each Tuesday, Wednesday, Thursday. Zirous offers a flexible schedule so that you can work to meet clients needs and your personal needs. On-site days as described will be required for this role, local candidates within the Des Moines, IA metro will be given priority.

What you'll be doing:

• Work on a variety of projects as a full-time consultant - length of projects and types of client industries will vary.
• Act as the liaison between the client's team to gather and understand business and technical requirements, and the internal Zirous technical team to build out the requirements.
• Take the lead role in:
• Presenting proposals to clients
• Eliciting requirements
• Translating and simplifying requirements based on client needs
• Defining project scope and objectives, prioritizing client business needs
• Identifying manageable tasks and segmenting those into multiple project phases
• Creating requirements documentation
• Managing the entire implementation of the project and communicating appropriately to all Zirous team and client team members
• Completing setup tasks to prepare systems for integration (e.g. establishing credentials or API tokens, setting up integration workflows, etc.) within the external systems to be integrated
• Validating solution has fulfilled the requirements
• Designing, reviewing, and executing test cases
• Designing, reviewing, and executing process change management
• Designing, reviewing, and executing training related to technology solution
• Leading kickoff meeting with clients, identify field mapping requirements, map fields between systems, and test integrations
• Creating presentations and other documentation for client projects
• Managing project’s scope, acceptance, installation and deployment
• Work closely with Project Managers and Technical Leads to ensure successful project implementation.
• Lead project flows through task management tools such as Jira, Trello, or other software.
• Provide ongoing support to clients as needed post implementation.
• Other duties as assigned.
• Have the ability to create your career!

Don't have all of the experience or skills? We encourage you to still apply today! We'll train you and teach you what you don't already know. We promise that you'll learn and grow within this role each day.

What to expect:

• To work independently on your individual tasks, but also work as part of a team on a variety of client projects. Your input is wanted and needed - team collaboration is key.
• To work alongside some of the smartest people you'll ever know. You'll learn from them, and they'll learn from you.
• The opportunity to join the z|Think Tank, an elite internal group that generates new business ideas and services Zirous can offer. You’ll have the ability to grow and lead our business offerings.
• LOTS of perks: catered lunches, snacks, beverages, social hours, on-site gym & shower facility, small group activity options outside of work (think axe throwing, bowling, pickleball, go-karts, and more), and a flexible work schedule with the ability to work remotely and in the office.
• Recognition for a job well done