Business Manager, Americas Sales Enablement and Operations

Within the Americas Sales Enablement & Operations (SE&O), the Office of the COO team plays an essential role in translating Microsoft’s Americas Strategy into a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact on a scale.   

We are looking to hire a Business Manager, reporting to the  Americas COO Chief of Staff, to lead, manage, and develop the following strategic enterprise business management directives: budget management, compliance management and enforcement practices, headcount planning and management, project portfolio management and delivery.  You will collaborate across teams to maintain left-to-right visibility, understand priorities, drive optimization, and align on expected value and outcomes.  

In this role, you will work collaboratively and interface with internal stakeholders to build productive working relationships and accommodate the work styles and perspectives of diverse individuals. It will be important to be able to take feedback and adapt to constantly changing environments, in addition to proactively sharing ideas that advance the business.  

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. 

Responsibilities

Business Operations 

Leads development and execution of the Business Applications team rhythm of business (ROB) including weekly LT meeting, All Together meetings, offsites, community meetings, etc. Provides direction for identifying and determining objectives to execute which are in alignment with the goals of the organization. Ensures adherence to privacy and compliance. 

Executes business plans to ensure continuation of business operations at all times, including in adverse conditions, in accordance with corporate governance. Ensures checks and balances are in place for the team to ensure Microsoft's best interest with regard to strategic partnerships necessary for continuity of business. 

Collaborates with internal stakeholders and Microsoft teams to oversee the creation and implementation of execution plans. Sets best practices for leveraging consolidated information, advocating for business cases, and presents cases to leader and business partners. Leads and oversees processes to ensure alignment across groups. Establishes key performance indicators (KPIs) in alignment with strategy to help streamline business strategy. Works with the organization to establish and report against targets and adjusts targets if necessary. 

Works in partnership with Finance on the Business Applications team