Sr SAP Configurator-CRB (FICA)

Requisition Number: 24158 

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

 

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

 

UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.

 

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

This position is hybrid to the Denver, PA office and requires that you work in office Tuesday, Wednesday and Thursday each week.

 

Functional Analyst responsible for translating the Business requirements of Customer Accounting, Remittance, Credit & Collection, Outreach and Revenue Accounting areas into SAP IS-U FICA components of the SAP Configuration IMG (SAP Implementation Guide).  This includes involvement in all aspects of project work, on-going functional enhancements, troubleshooting, software patching and legal changes.  Collaborates on all phases of the systems development lifecycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions.  Must continuously maintain and develop the necessary skillsets, both technical and analytical, to enhance value-added business solutions within the IT architecture. 

Duties and Responsibilities

• Acts as a subject matter expert in the SAP FICA functional area, developing strong business and system knowledge of the assigned functional area to successfully deliver a range of projects and financial related requests.  Works with business unit analysts, EBT resources and other IT technical resources, to design, configure, test and implement solutions to meet changing policy, regulatory and business requirements.  Performs configuration to support defined business processes/functions including the timely testing and validation of software patches released by SAP.
• Troubleshoots incidents reported against IT applications.  Assist in investigating issues to determine the root cause of problems.  Supports and monitors daily batch processing, responding to job failures in a timely manner.  Provides 24X7 primary and/or secondary support to core applications considered business critical.
• Supports the request and analysis phases of the Software Development Lifecycle (SDLC).  Responsible for generating the required documentation throughout the different phases of a project.  This includes creating functional specifications and test plans while providing input into project charters, project plans and estimates.  Follow established change management procedures to ensure that application modifications are implemented in a way that meets internal IT controls.  
• Provide guidance on financial processing to other team members.  Documents configuration processes and procedures for relevant SAP systems through the use of flow charts, screen shots and step-by-step instructions.  Coordinates and provides thorough and consistent end-user training on relevant SAP system functionality.
• May assume the following roles as required:
  • IT liaison for assigned functional team responsible for status, assignments, and release planning.  
  • Manage applicable third-party vendor relationships to ensure ongoing interface and product support.
• Keep apprised of current trends in the business marketplace with a focus on product and service development, delivery, and support, and applying key technologies.  Provides input and direction on business unit technology strategies.   
• Perform other duties as requested.

Knowledge, Skills and Abilities

• Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape applicatio