District Manager- Carl's Junior

 

Job description

*** Candidates MUST Reside in Los Angeles County ***

Position Summary

Reporting to the Vice President of Operations, the District Manager is responsible for growing the value of a set of Carl’s Jr’s assets (a group of restaurants, the brand, its guests, and team members). This will be achieved principally by increasing profit and traffic. To do so, a District Manager’s primary focus is on selecting, developing, and leading store management teams to consistently achieve and exceed all expected results.

Salary: 100k-105k per year.

Role Type: Full time

Objectives of This Role: Only Apply if you will meet our 5 Role Objectives

1. Take 100% responsibility & accountability (either directly or via staff) for all sales growth objectives, IBF (Income Before Facility Costs), Budget by Category, Food Quality, and Guest Experience.

2. Results driven; hands-on owner operator & entrepreneur mind set.

3. Grow sales by 6% versus last year.

4. Monthly positive transaction growth versus last year.

5. Develop current talent and hire/train new talent.

Essential Job Functions

OUTCOMES AND RESPONSIBILITIES

PERFORMANCE MEASURES

Financial Goal:

Achieve planned financial results through

top line sales, effective cost management and returns on our investment.

· EBITDA/Operating Profit

· Margin Management (Food Cost and Labor)

· Guest Retention

· Sales Trends/Comps

1. Guests:

Deliver the Carl’s Jr brand

experience/standards to every guest in every restaurant, building guest loyalty, sales

and market share through memorable

experiences.

Ensure that facilities meet our non-negotiable standards at all times for all guests and team members.

· Traffic/Growth

· Check Average/Growth

· Top Line Sales Growth

· Guest Comments

· Speed with Service

· QSC Audit Results/Brand Execution

2. Our Team:

· Build and sustain restaurant teams that consistently and absolutely execute our non-negotiable standards by developing capability, passion, accountability, and pride.

· Turnover/Staffing Guidelines

· Guest Metric Results

· GM Churn %

3. Management Talent:

· Develop the quality and quantity of talent (particularly General Managers and

· Shift Leaders) we need to effectively operate

· our current restaurants and grow our brand.

· Turnover Reports

· Internal Promotions/ People Development

· % Fully staffed with certified & capable GMs

· % Fully staffed with certified & capable Shift Leaders

· % Ready now bench strength to meet forecasted needs

DECISION RESPONSIBILITY:

Decisions Made

Decisions Initiated

Decisions with Participation

· Management selection

· Wage rates within legal and company Standards

· Local Restaurant Marketing Initiatives

· Selection of local vendors (gardeners)

· Emergency Maintenance priorities

· General Manager selection, termination, pay, discipline, performance management

· Actions to address legal, risk management and compliance issues.

· Annual Budget (future)

· Training Restaurants and Managers

· Local Market Marketing decisions

SUPERVISION

Direct: General Managers

Indirect: Assistant General Managers

Shift Leaders

Team Members

KNOWLEDGE, SKILLS & EXPERIENCE

· 3 - 5 years’ experience as a Quick Service Restaurant (Q.S.R.) Manager and/or at least 3 - 5 years multi-unit restaurant management experience in other food service concepts

· High school diploma and/or college preferred.

· Valid Driver’s License and proof of insurance

· Working knowledge of personal computers and related software (Microsoft Outlook, Word, Excel, PowerPoint)

· Ability to hire, train and develop strong teams to operate and grow the Brand.

· Ability to create and foster a cohesive District team in an empowered environment.

· Entrust General Managers to effectively manage and operate the restaurant with limited supervision and demonstrate organization, planning, delegation, teaching, and coaching skills.

· Ability to maintain Operational Excellence and Brand Integrity and continue to lean into the business.

· Ability and desire to participate and lead cross-functional teams to improve operational efficiencies/capabilities.

· Excellent oral and written communication skills

· Good interpersonal