Lab Technical Specialist Senior / Generalist

Overview

Emory Medical Laboratory's mission is to transform health and healing by providing high quality, cost-effective, innovative laboratory services which enhance patient health. We're seeking an experienced & certified Lab Technical Specialist Senior with a Core Lab background.

 

Shift: 7am - 3:30pm

 

Be inspired. Be rewarded. Belong. At Emory Healthcare.

 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

 

We provide:

• Comprehensive health benefits that start day one
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship and leadership programs
• And more!

All levels of experience and education will be considered for this posting. 

Description

A Technical Specialist Sr. is a highly skilled and experienced medical laboratory professional who leads specialized testing, develops new methods, manages lab projects, and collaborates with other healthcare professionals including providers to enhance diagnostic capabilities. This role bridges the gap between bench technicians and laboratory management, focusing on validating new methods, equipment validation and maintenance, and ensuring regulatory compliance. As an advanced medical lab professional, support a specific laboratory discipline training or quality program. Responsible for technical operations, complex troubleshooting, quality control (QC), and assurance. Depending on the area of specialization and role, may develop and validate new laboratory methods, design and manage didactic and clinical curriculum, oversee process improvement projects, analyze and adjust quality control. Collaborates with other healthcare professionals including providers and vendors to enhance diagnostic capabilities and quality improvements to positively impact patient outcomes.

 

Primary duties and responsibilities:

 

Operational Work:

Problem Solving - Serves as the key expert and operator who solves problems that technicians cannot.

Quality Assurance & Control - Monitors quality control data, ensures compliance with accrediting standards (CAP, ISO), and reviews test results for accuracy.

Specialized Analysis - Serving as the go-to person for complex, rare, or esoteric test results and validations.

Technical Expertise & Troubleshooting - Provides expert-level analysis of complex tests, troubleshooting issues with instruments, reagents, and methodologies. Troubleshooting complex equipment failures and managing quality control corrections.

Method Validation & Development - Evaluates new laboratory procedures, validates new instrumentation, and updates Standard Operating Procedures editing and maintaining updated SOPs for technical procedures. Performing validations on new, complex laboratory instruments or protocols.

Training & Education - Mentors and trains lab staff, medical technology students, and residents on new methods and theory. Signing off on competencies for lab staff to ensure regulatory compliance.

Operational Support - Coordinates with vendors for repairs, maintains inventory, and assists section managers with workflow management.

 

Knowledge:

Expert level knowledge of all aspects of related specialty including advanced and emerging technologies.

Serves as a primary technical advisor to laboratory leadership on matters related to test performance, quality risk, and instrumentation strategy.

Expert in laboratory regulations, accreditation standards, and specialized test methods.

May be lead in self-inspections or in inspecting other organizations.

Serves as section super user, subject matter expert for the laboratory information system and assists in software testing.

Responsible for resolution of instrument and hardware troubleshooting, maintenance, validity of test results and non-conformance events.

 

Complexity:

Handles the most complex and high-stakes laboratory operations, including large-scale or multi-site method validations, assay harmonization, and technology implementations, ensuring consistency, regulatory compliance, and optimal clinical utility, oversees quality assurance programs, process improvement projects, and training programs.

Compiles and evaluates data, performs statistical analyses, and owns policies and procedures.

In addition to advanced technic