Construction Admin Collection Specialist

Description

Responsible for reaching out to collect payment related to DynaFire's construction jobs and customers. 

Training and Certification Requirements: 

• Possess very strong skills in organization, and be able to prioritize tasks and choose the most important duties to complete first.
• Possess at least 1 year of Collection experience
• Possess good knowledge of office procedures and administration
• Possess proficiency in computer software related to accounts receivable
• Possess excellent attention to details and must be able to perform tasks accurately
• Ability to analyze and solve problems
• Possess excellent communication skills, on phone, in written and verbal forms
• Superior spreadsheets skills and a good knowledge of Microsoft Excel and Google Suite.

Requirements

• Make daily collection calls/emails and make proper updates in the system.
• Manage Construction Aging Report
• Respond to emails in the Construction Admin in-box.
• Interact with customers to resolve outstanding issues and add to the Construction Update Form when necessary.
• Reconcile accounts to investigate and resolve billing discrepancies or misapplied cash transactions.
• Monitor customer account details for non-payments, delayed payments and other irregularities.
• Form collection strategies to mitigate customer objections to making timely A/R payments.
• Investigate and ensure resolution of customer queries of Construction Update Form.
• Required to attend daily, weekly or bi-weekly administrative meeting.
• Working with Sales People/Project Coordinators on job status.
• Progress Billing for jobs - invoicing, scanning, emailing/mailing, completing special documents required for billing, lien releases. 
• Prepares and submits AIA billings to multiple jobs monthly on a strict deadline basis.
• Collection of payment for outstanding for outstanding invoices to customer, to include sending notice of nonpayment's and filing liens, when applicable.
• Resolve billing and customer credit issues.
• Retention Billing at the end of each month.