Accounting Coordinator

Company Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Job Description

Position Summary:

As the Accounting Coordinator, you will be a key member of the Trupanion Finance team, supporting the organization in providing excellent customer experience to both policy holders and employees. We are looking for a hardworking individual with both attention to detail and focus on internal and external customer service. The Accounting Coordinator will act as a primary liaison between Finance and member-facing departments, as well as coordinate other critical finance team functions on a daily, weekly, and monthly basis. This is an excellent opportunity to gain exposure to a variety of accounting areas as well as experience in establishing processes and controls for a rapidly growing, public company!

At Trupanion we believe in a flexible workplace. This is a hybrid remote/in-office position that requires you to work from our casual, pet-friendly office in Seattle 3 days a week.

Key Responsibilities Include:

Serve as primary liaison with the member-facing departments and improve customer experience by executing and maintaining internal service levels in the following areas:

• Processing of claim checks
• Stop-pay/reissue requests
• Manual refund requests
• State unclaimed property filings
• Fraud prevention and research requests
• Inquiries from others in the organization relating to claims and billing
• Comply with internal controls for job duties according to SOX narratives
• Learn basic accounting principles and assist team in monthly accounting close process
• Support Finance team in meeting internal and external reporting deadlines by preparing bank reconciliations and other deliverables for the corporate accounting team, FP&A, and external tax and audit professionals as requested
• Drive operational improvements in accounting operation functions
• Communicate effectively within finance team as well as others throughout the organization for matters relating to role and responsibilities
• Other ad hoc duties, projects, and tasks as assigned

Experience:

• 1-2 years of relevant experience; public company experience a plus

Skills, Knowledge & Abilities:

• Proficiency in Microsoft Excel required
• Experience with Workday Financials preferred, but not required
• Excellent interpersonal skills and attention to details are a must
• Proven track record of thinking critically and tackling problems in the workplace
• Strong written and verbal communication demonstrated throughout all levels of the organization
• Capable of researching issues independently
• Engaged by a fast-paced, dynamic environment with opportunities for constant learning

Education, Registration & Certification:

• BS/BA degree in Accounting, Finance, or Business preferred

Compensation:

• The pay range for this position is $24 -$25 an hour, on a full-time schedule.
• Along with the base salary, Trupanion employees are eligible for monthly bonuses
• We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Benefits and Perks:

• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

About Trupanion:

We’re all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.

Learn more about how Trupanion