IT Broadcast Engineer

Responsibilities & Qualifications

RESPONSIBILITIES

• Provide a wide range of IT support services in the field of radio and television broadcasting to the recording studio 
• Provide primary support for IT systems in the recording studio offices and in the Executive office.  
• Act as liaison for the SAA. 
• Has experience with and understands the uniqueness of the Senate office environment. 
• Research, evaluate, test, and make recommendations of new technologies to the Senate on an on-going basis. Once an acquisition has been made, develop an implementation plan installing, configuring, and testing equipment; training staff; and updating documentation. 
• Develop and provide training programs to include hardware/software troubleshooting diagnostics for staff members’ respective systems and equipment 
• Develop preventative maintenance programs and backup/redundancy systems to ensure that the recording studio has uninterrupted operations 
• Research, evaluate, test, and make recommendations of new technology on an on-going basis. Responsible for developing an implementation plan; installing, configuring, and testing equipment; training staff; and updating the documentation. 
• Support all aspects of the operations, including computer support in relation to coverage on the Senate floor; and the Senate’s recording studios, audio studios, video tape rooms, closed captioning rooms, graphics shop, scheduling and billing systems, streaming audio/video servers, and web server. 
• Support the network engineering, systems integration, graphics, office automation support, hardware/software troubleshooting, interface with application vendors, systems analysis/programming, and web development 

 

REQUIRED QUALIFICATIONS

• Bachelor’s degree in computer related field  
• 5+ years of relevant customer experience providing hardware and software problem resolution, and other tasks listed above  
• Customer service training and 5+ years of experience 
• Experience and technical skills in Apple environments and Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, HP hardware, and Network Communications. 
• Must be able to effectively teach concepts to customers. 
• Exceptional verbal and written communications skills required. 
• Good interpersonal skills. 
• Strong written and communication skills. 
• Able to successfully multitask multiple issues 
• Previous experience at the Senate is a plus 
• Able to pass Capitol Police Background Check . 

Overview

We are seeking a Recording Studio System Consultant to join our team supporting United States Senate, Washington, DC. 

 

This program provides comprehensive services for Local Area Networks (LANs) and Wide Area Networks (WANs), supporting roughly 12,000 users at the U.S. Senate. The program covers the acquisition, delivery, configuration, integration, and upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves, upgrades in state offices, and technical assistance for systems, ensuring efficient, secure, and up-to-date IT infrastructure. 

TekSynap is a “Fast 50” technology company in the Washington, D.C. area that offers technology solutions to federal, state, and local government agencies. We offer our full-time employees a competitive benefits package that includes health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays.  

Visit us at www.TekSynap.com.  

Apply now to explore jobs with us!    

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Additional Job Information

COMPETENCIES   

• Establish Focus 

• Change Management 

• Develop Others 

• Oral Communication  

• Written Communication  

• Interpersonal Awareness 

• Build Relationships 

• Analytical Thinking 

• Conceptual Thinking 

• Strategic Thinking 

• Technical Expertise 

• Initiative 

• Foster Innovation 

• Results Oriented 

• Teamwork  

• Customer Service