Security Research Program Coordinator

Security Research Program Coordinator

Austin TX or Remote

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. Our solutions thwart cyberattacks that originate from the use of stolen credentials, access details, and PII, including account takeover, ransomware, and online fraud, and protect more than 2 billion accounts every day. Cybersecurity is an exciting, evolving space and being at the forefront of the fight to disrupt the cybercrime economy makes SpyCloud a special place to work. If you’re driven to create an experience that allows you to grow your career while connecting with a fantastic mission, look no further!

The ideal candidate possesses strong program leadership and project management skills, along with a high-level understanding of criminal underground (the darknet).  This role will coordinate the various security research, human intelligence, data processing, analytics, data science, and product teams to support the delivery of critical recaptured data to our customers.   This is a full-time remote role supporting a hybrid workforce.

What You'll Do

• Directly interacts with, provides guidance for, and monitors teams of software engineers and security researchers focused on the collection of recaptured underground data
• Drive and administrate the periodic process to parse and deliver recaptured data direct to SpyCloud’s customers
• Document and administrate the recaptured data workflow
• Constantly work to improve the recaptured data workflow
• Serve as a primary point of contact and coordination for product, leadership and sales-teams requests for clarification and updates on delivery of recaptured data
• Build and manage quality control processes for the delivery of data to SpyCloud customers.
• Communicate effectively to coordinate across many SpyCloud teams.
• Deliver periodic updates to the business on the progress of the various research and data collection programs.
• Create and deliver documentation for the field and SpyCloud customers to describe the data delivered.

Requirements

• 3+ years’ experience in an analyst, leadership, or project management or program management role for Cyber Threat Intelligence programs or similar security related field.
• Bachelor’s degree, or equivalent experience, in Math, Science, Engineering, or Business fields
• Has high-level knowledge of cybersecurity concepts, including the criminal underground.
• Critical thinker that is comfortable supporting collaborative problem solving in a team environment
• Comfortable creating and driving cross-team initiatives to meet the company’s goals and deliverable targets.
• Excellent communication skills
• Highly self-directed, empathetic, curious, and flexible
• Be self-motivated and be able to switch contexts as business needs change

Nice to Have

• Experience working with large enterprises in delivery of security analytics products
• Experience working with large datasets to identify and develop new methodologies in the detection of cyberthreats
• Experience in using data science to analyze datasets for the purposes of detecting fraud or cyberthreats
• Experience with databases (relational or NoSQL)

We are not currently sponsoring Visas for candidates.

Benefits + Perks

As a mission-driven organization we are committed to working alongside individuals who are equally passionate about preventing cybercrime regardless of what department they are in or role they may have. Being led by our core values in all business decisions, we absolutely lean into being united on this front and in doing so we also look to ensure all SpyCloud employees have the support and benefits they need to stay focused on the mission. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we also offer our employees a comprehensive benefits package that includes: 

401(k)

Health, Vision and Dental Insurance

Generous PTO Plan

In-office meals provided

About SpyCloud

SpyCloud transforms recaptured darknet data to protect businesses from cyberattacks. Its products operationalize Cybercrime Analytics (C2A) to produce actionable insights that allow enterprises to proactively prevent ransomware and account takeover, protect their business from consumer fraud losses, and investigate cybercrime incidents. Its unique data from breaches, malware-infected devices, and other underground sources also powers many popular dark web monitoring and identity theft protection offerings. SpyCloud cust