Account Manager

Account Manager

Position Summary
Seeking a proactive and detail-oriented Account Manager. This role is critical in ensuring the smooth and secure operation of our facilities by managing day-to-day security functions, incident response, and administrative tasks. The ideal candidate is a strong communicator with hands-on experience in security operations and the ability to make timely, informed decisions in high-pressure situations.

Annual Salary: $110,000

Key Responsibilities

Security Operations & Incident Management

• Monitor and respond to security communications, emergencies, and facility-related incidents.
• Serve as a central point of contact for employees, consultants, and visitors regarding security concerns.
• Support executive protection and transportation logistics.
• Assist with planning and staffing for special security events and details.

Access Control & Badging

• Provide backup coverage to the security management team as needed.
• Oversee pre-registration and onboarding access for new hires.
• Maintain and analyze access reports and badge usage data.

Facility & Equipment Oversight

• Conduct mobile patrols and routine inspections to ensure compliance with security protocols.
• Manage regular checks of AEDs, fire extinguishers, and other emergency equipment.
• Coordinate locksmith services and access adjustments for secure areas.

Administrative & Operational Support

• Manage logistics for shuttle services, carpool coordination, and enterprise van usage.
• Compile and distribute monthly and quarterly security reports.
• Maintain clear communication with internal management teams regarding all security-related updates.

Qualifications

• High school diploma or equivalent required; security certifications a plus.
• Background in a Security Operations Center (SOC), law enforcement, or emergency response is beneficial.
• Strong knowledge of security systems, protocols, and incident response.
• Excellent interpersonal, communication, and decision-making skills.
• Proficient in Microsoft Office Suite; experience with workforce management (WFM) and payroll systems preferred.
• Ability to lead and coach team members, including handling corrective actions and performance management.
• Comfortable working in a fast-paced environment with the flexibility to work evenings or weekends as needed.
• Strong attention to detail and adherence to operational procedures.

 

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.