Strategic Account Executive

As a Strategic Account Executive, you will be responsible for managing large, strategic institutional clients while also expanding our relationship by introducing focus specialty products, analytical platforms, workflow efficiencies and other opportunities to them. You will be the leadership's main point of contact, managing the day-to-day efforts, spending time and maintaining relationships with key decision makers, managing customer dynamics, and solving problems to ensure high levels of customer service and customer experience.

The territory for this area is Northeastern Tennessee and Southwestern Virginia. 

We are seeking a competitive and collaborative individual with excellent communication and business acumen skills who enjoys growing and working with a high-performing team across a wide variety of areas.

Job Duties/Responsibilities:

• Develop and establish client relationship management strategies

• Maintain high levels of customer service and ensure customer retention

• Communicate with clients to monitor client expectations and satisfaction

• Recommend and implement opportunities to improve key client relationships

• Act as a liaison between the client and the Labcorp operations and sales team in relation to client needs

• Provide ongoing service and timely resolution to customer base

• Handle client queries and find solutions to complex problems

• Recommend client-focused solutions

• Identifies and analyzes customer preferences to properly direct sales efforts

• Collaborate with leadership and sales teams to service and grow book of business

• Meet and exceed monthly retention and growth goals

• Monitor sales performance metrics and facilitate timely interventions

Requirements:

• Bachelor’s degree is preferred

• Previous sales experience or account management of 5+ years is preferred

• Experience in the healthcare industry is a plus

• Proven success managing a book of business

• In-depth knowledge of client relationship management strategies and high level of customer service skills

• Effective interpersonal, collaboration, and communication skills, both written and verbal

• Strong presentation skills to engage with a wide range of leaders from Director level to C Suite

• Ability to deliver results in a fast paced, competitive market

• Time management and organizational skills

• Critical thinking, problem-solving and analytical abilities

• Proficient in Microsoft Office, Excel and PowerPoint

• Valid driver’s license and clean driving record

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.  

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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