Senior MMS Engineer

<p><b>Location:</b></p>Remote - Ireland<p></p><p><b>Job ID:</b><span> </span></p>R0108200<p></p><p><b>Date Posted:</b></p>2025-10-14<p></p><p><b>Company Name:</b></p>HITACHI ENERGY IRELAND LIMITED<p></p><p><b>Profession (Job Category):</b></p>Engineering &amp; Science<p></p><p><b>Job Schedule: </b></p>Full time<p></p><p><b>Remote:</b></p>Yes<p></p><p><b>Job Description:</b></p><p>Hitachi Energy has an exciting opportunity for a Senior MMS Engineer, you will combine excellent business analysis and client-facing skills with extensive experience in the Irish wholesale electricity market (most likely acquired by working for Eirgrid, SEMO or one of the leading SEM market participants or related consultant).</p><p></p><p>You will be able to demonstrate a good level of understanding of the current SEM market in terms of market structure, Trading &amp; Settlement code, market operations and typical business drivers and business processes of the market participants. You will need to have a detailed understanding of the proposed I-SEM market and be able to explain the key differences between the I-SEM model and the current SEM market. You will also have a good understanding of IT and will appreciate how IT solution procurement decisions are made by Irish energy companies.</p><p></p><p><b>Location, Ireland (Remote) with travel to Dublin as required </b></p><p></p><p><b><u>(Please note we are unable to provide visa support for this position)</u></b></p><p></p><p><b>How you'll make an impact:</b></p><ul><li>Provide consultation, diagnosis, escalation, status-reporting and resolution implementation to reported problems.</li><li>Investigate issues and defects at a detailed level to determine appropriate method of resolution; identify workarounds; provide information to developers to easily replicate issues and fix software defects.</li><li>On-call support for critical issues affecting customer production systems.</li><li>Respond to client inquiries concerning systems usage and operations.</li><li>Provide technical support and advice for implementation of software fixes/upgrades. Coordinate installations of upgrades and revisions to software with customers.</li><li>Identify and document the need for tools to assist in supporting the technical support team and the customer.</li><li>Identify areas for improvement and implement initiatives to improve customer service efficiency and effectiveness.</li><li>Experience in leading and managing customer meetings, including meetings at customer site.</li></ul><p></p><p><b>Your Background: </b></p><ul><li>At least 10-15 years’ experience in business <span>analysis/consulting/advisory</span> or software development roles</li><li>Typical qualifications include a technical degree (engineering, computer science) and preferably work experience in a Technical Customer Support role,</li><li>Strong demonstrable analytical and problem solving abilities with a proven ability or the ability to learn software troubleshooting and diagnosis skills.</li><li>Strong capability in Electric Power Systems analysis and experience with power system analysis including power flow, contingency analysis, unit commitment, economic dispatch and numerical methods is preferred.</li><li>Very good programming skills in at least one high level programming language such a C, C++, Java, Fortran.</li><li>Formal classroom education in Data Structures and Databases is desirable as is work experience on a Unix or Linux OS environment.</li></ul><p></p><p><b>What We Offer:</b></p><ul><li>Competitive salary package</li><li>Generous bonus scheme</li><li>24 days holidays, plus bank holidays</li><li>Excellent company pension and wide-ranging benefits schemes.</li><li>Top quality H&amp;S culture alongside comprehensive training and personal development programmes.</li><li>Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.</li></ul><p></p><p><b>More about us</b></p><p>We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.</p><p></p><p>#LI-AR3</p><p></p><p></p><ul></ul><p></p><p></p><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question" rel="noopener noreferrer" target="_blank">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><p></p><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the jo