Senior Client Relations Manager - Media & Entertainment (m/f/d)

Allow us to introduce ourselves

Hello there! We’re Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we’re now humbled to call the world our playground, with over 260 employees spread across 15 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.

Want to be a part of the Appinio movement? 🚀

Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here

Your mission as a Senior Client Relations Manager - Media & Entertainment

Appinio is looking for a highly driven and passionate Senior Client Relations Manager - Media & Entertainment to join our team and work closely with our Director of Sales. You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.   In this role, you will be responsible for building and managing relationships with companies in the Media/Entertainment sector. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with stakeholders in the Media/Entertainment industry.   Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here

What you’ll be doing 

• You will develop and own growth strategy for the Media/Entertainment vertical
• You will represent Appinio to marketing and insights decision-makers within the Media/Entertainment industry
• You will acquire new customers, advising and coaching them on the most relevant Market Research approach, leveraging Appinio's platform and methodologies portfolio
• You will scope and qualify client requirements for both new and existing projects
• You act as the voice of our Media/Entertainment customers, staying attuned to their pain points, competition, and growth prospects
• You will build and maintain a strong network within the Media/Entertainment industry
• You will create partnership opportunities within the industry to further strengthen Appinio’s positioning as a research partner
• You will represent Appinio at trade fairs and public speaking events, expand your network, and leverage existing contacts to drive our business
• You will work closely with our Customer Success, Inside Sales and Marketing Team to maximise growth opportunities

You will thrive in this role if 

• You have 5+ years of experience in B2B Sales preferably in the Media/Entertainment industry
• You have an extensive network within the Media/Entertainment industry, coupled with a strong customer-centric mindset
• You have experience handling the full life cycle from pre-sales to closing
• You have excellent proficiency in German and English (other languages are a plus)
• You are proficient in working with CRM tools, ideally Hubspot
• You are based in Germany, ideally in Hamburg 
• You have an empathetic nature with a keen sense for understanding the needs of others

What’s in it for you?

• Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take.
• Work-from-anywhere Policy - If you're based in the EU, you can work outside your country of residence for up to 180 days per year. 
• All the hardware you need and your own MacBook
• If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office s