Senior Product Designer, Issues & Exceptions (Remote)

Who We Are

Having surpassed $200M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.

At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!

Why This Role is Exciting

We are looking for a talented staff product designer who is excited by the challenge of transforming the work of audit, risk, and compliance teams everywhere. This position demands a high level of output in a fast-paced environment, but also offers opportunity for growth in a fast scaling business. In this role, you will bridge real-world business challenges with intuitive user experience. You will also have the opportunity to help shape AuditBoard’s design processes and contribute to our design system as we scale. We are looking for someone who will serve as a mentor to other designers and inspire a culture of innovation, growth, and development. Our ideal candidate is someone who loves to collaborate with others, but can also independently take an idea from concept to production.

Key Responsibilities

• Be a self-starter. Discover high-value opportunities and prioritize ruthlessly to maximize user and business impact.  Lead multiple strategic projects end-to-end, including managing ambiguity and complexity. Support other team members to ensure success.

• Collaborate to drive value. Drive the end-to-end design lifecycle for core platform concepts and capabilities, from discovery and prioritization to delivering significant user and business value. Leverage collaboration with product managers, engineers, customers, subject-matter experts and fellow designers to balance business needs, user needs, and engineering feasibility in design solutions.

• Design for the user. Influences and drives key product decisions by independently designing experiments and performing research studies, including direct user research. Designs user experience that captures holistic context (brand, support, onboarding, sales etc.) and every touch point in the user’s experience. Raises our design bar by creating innovative experiences that are not just visually appealing but intuitive and user-centric.

• Measure success. Takes responsibility for the quality and success of their designs, the end-product, the end-users, and the business goals. Consistently measures success of work, tying it back to business-relevant outcomes. Product design is ultimately measured by creating value for our customers.

• Make an impact. Responsible for shaping AuditBoard's design lifecycle, including research/discovery, ideation, design, validation, iteration, and development. Influences strategy and contributes to user experience vision and user interface standards for the entire product suite, including design system strategy; helps evolve product toward unified design vision that drives significant business value.

• Platform Experience: Background on platform teams within B2B SaaS, especially in highly technical or complex domains.

• Vision Leadership: Proven ability to own and drive a coherent design vision within cross-functional leadership groups, aligning design strategies with product and engineering goals.

• “T-Shaped”: Deep expertise in design principles combined with strong comfort and fluency in product and engineering contexts; able to provide meaningful perspective and contribute value across the entire PED triad.

Attributes for a Successful Candidate 

• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, etc), Human-Computer Interaction (HCI) or a related field, or equivalent practical experience.

• 6+ years of experience designing web applications or similar products.

• Experience leading and/or mentoring product design teams

• Demonstrable product design skills with a portfolio