Senior Manager, Global Partner Sales, Infosys

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

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Job Description

Position Reports to: Sr. Director, Global Partners (Global Partner Organization)

ServiceNow is currently seeking a Director, Global Partner Sales to run one of our largest Global Partnerships with Infosys. This position is a high-profile growth opportunity that demands a highly motivated individual with strong leadership, sales, communications, and organizational skills and is eager to learn and become part of a rapidly growing company.

At ServiceNow, we are creating a vibrant, world-class Global Partner Ecosystem to enable and accelerate growth to $16B+. As part of the Global Partner organization, this role will have responsibilities for generating net new sales revenue with a one of our Elite Partners, Infosys across AMS, EMEA and APAC markets.

The Senior Manager, Global Partner Sales, Infosys will lead a global partner sales team to drive and generate new business sales revenue in a Service Provider “sell-to” and “sell through” motion. This will be achieved by territory planning, account planning, forecasting, using business development techniques and field-based sales activities and engaging with the ServiceNow ecosystem to ensure success in generating revenue opportunities.

This individual will possess the qualifications to adapt the ServiceNow Global Partner Organization mission & transformational operating model principles to enable & accelerate NOW growth to $16B+ with and through the Service Provider Route to Market.

Primary focus

• Own and grow the Infosys Global Service Provider business as the primary focus, aligned to work cohesively with the Global Infosys Partner leader.
• Ability to lead and motivate a global partner sales team to ensure Infosys revenue growth, out of the box thinking & goal achievement.              
• Achieve global sales quotas with Infosys on a quarterly and annual basis.
• Aide in developing a sales strategy in the assigned vertical / territory with a target prospect list, and a regional sales plan
• Prospect qualification, development and execution of new sales opportunities and ongoing revenue streams
• Tailoring the ServiceNow value proposition to prospects based on in-depth research of specific business conditions and drivers.
• Pipeline management, sales process management including effective forecasting and opportunity closure.
• Develop comprehensive joint go-to-market Business plans with the Global Partner Leader, Infosys leveraging all aspects of executive alignment, business planning, execution, and metrics-driven governance.
• Arranging and conducting initial product demonstrations and presentations that are tailored to the prospect and focusing on their business drivers and use cases.
• Ongoing account management to ensure partner satisfaction and to drive additional revenue streams
• Being the trusted advisor to the partner by understanding their existing and future partner road map to drive the ServiceNow solutions within different partner BU’s and the marketplace.
• Building and maintaining relationships with key partner executives and decision makers

Additional Responsibilities: 

• This leader will be responsible for