Senior Citrix Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title:  Senior Citrix Engineer

Locations: Connecticut, Texas, Georgia or Florida | Remote

Get To Know Us:

SS&C is a global provider of investment, financial services, and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

What You Will Get To Do:

SS&C Technologies is seeking a highly skilled and experienced Senior Citrix Engineer to join our team. The ideal candidate will be responsible for the development, support, and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment.

Your Responsibilities:

Project Delivery:

• Design and implement Citrix solutions to meet business requirements.
• Support, configure, and maintain Citrix Gateway services and NetScalers.
• Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence.
• Collaborate with IT support teams to resolve technical problems and improve system reliability.
• Develop automated processes to enhance operational efficiency and reduce manual interventions utilizing tools like Packer, Terraform, SaltStack, and Chocolatey.
• Implement security best practices and ensure compliance with relevant regulations.
• Identify opportunities for process improvements and implement best practices to enhance the Citrix environment.
• Create and maintain detailed documentation for Citrix environments.
• Provide training and mentorship to junior team members and IT staff.
• Lead and manage Citrix-related projects from planning to execution.
• Work closely with stakeholders to ensure successful project delivery.

Operational:

• Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance.
• Support, configure, and maintain Citrix Gateway services and NetScalers.
• Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence.
• Collaborate with IT support teams to resolve technical problems and improve system reliability.
• Ensure compliance with relevant regulations and security best practices.
• Identify opportunities for process improvements to enhance the Citrix environment.
• Create and maintain detailed documentation for Citrix environments.

​What You Will Bring:

• Education:
  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Relevant certifications are a plus.
• Experience:
  • Minimum of 5-7 years of experience in designing, implementing, and maintaining Citrix environments.
• Technical Skills:
  • Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS.
  • Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service.
  • Solid knowledge of Windows Server operating systems and Active Directory.
  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
• Soft Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong organizational skills.
  • Ability to manage multiple tasks simultaneously.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On,