Coordinator, Legal Support

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

The Royal Caribbean Group’s Legal Team has an exciting career opportunity for a full-time Coordinator, Legal Support reporting to the Sr. Mgr, Legal Ops. 

 

The position is onsite and based in Miami, Florida. 

 

The position is also not eligible for work authorization sponsorship.

 

Position Summary:

The Billing Coordinator supports the Royal Caribbean Group (RCG) in-house Legal Department by managing the end-to-end legal billing process, ensuring accuracy, compliance with billing guidelines, and timely processing of invoices. This role partners closely with Legal Operations, Finance, and external counsel, leveraging Counsel Link as the primary eBilling system and Oracle as the enterprise resource planning (ERP) platform. 

 

 

Essential Duties and Responsibilities:

• Manage legal vendor/law firm set up within RCG’s enterprise platform. 

• Manage daily review, processing, and approval workflows for legal invoices submitted through CounselLink. 

• Ensure invoices comply with outside counsel guidelines, engagement terms, and matter-specific billing requirements. 

• Ensure CounselLink data integrity including proper cost center, GL, and accrual treatment. 

• Resolve invoice rejections, adjustments, and appeals by coordinating with law firms and internal stakeholders. 

• Set up new law firms and new matters and maintain accurate matter and vendor data within CounselLink. 

• Coordinate approved invoices for payment through Oracle. 

• Perform monthly and quarterly invoice accruals and reconciliations in partnership with Finance. 

• Support matter budget tracking, timekeeper rate, and spend reporting. 

• Performing routine data clean-up projects as defined by the Legal Operations team. 

• Document billing processes and contribute to continuous improvement initiatives. 

Systems & Tools 

• Counsel Link eBilling and matter management platform. 

• Oracle ERP (Accounts Payable, General Ledger, and reporting modules). 

• Microsoft Excel (including pivot tables, lookups, and basic data analysis). 

• Microsoft Word, Outlook, and other collaboration tools. 

 

 

Qualifications, Knowledge and Skills:

• Associate’s or bachelor’s degree in business, Finance, Accounting, Legal Studies, or a related field, or equivalent practical experience. 

• 2+ years of experience in legal billing, legal operations, accounts payable, or a related role. 

• Strong attention to detail and accuracy. 

• Ability to manage multiple deadlines in a fast-paced environment. 

 

Preferred Qualifications 

• In-house legal department experience. 

• Hands-on experience with CounselLink or a comparable legal eBilling system. 

• Experience working with an ERP system, preferably Oracle. 

• Familiarity with law firm billing practices. 

• Experience supporting legal budgets, accruals, and forecasting. 

• Process improvement or legal operations certifica