Consumer Compliance Program Director

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.

The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance.

What we do:

The Supervision Group of the Federal Reserve Bank of New York (FRBNY) supervises banks in the Second District. The objectives of supervision are to:

• Evaluate and promote the overall safety and soundness of supervised institutions

• Ensure supervised institutions’ compliance with relevant laws and regulations, including consumer protection

• Facilitate the stability of the financial system of the United States

• Support the growth and stability of the U.S. economy

Supervision is carried out through a combination of methods, including on-site and off-site examinations involving staff dedicated to the supervision of an individual firm and other professionals focused on analytical, policy and risk matters. Supervision is coordinated with other US agencies.

The Consumer Compliance function is responsible for supervisory oversight of consumer protection laws across all portfolios (small, mid-range and large institutions) and evaluates consumer compliance activities at Federal Reserve-supervised financial institutions within the Second District, including both bank holding companies and state member banks. This responsibility encompasses an understanding of and assessment of each firm’s and/or bank’s consumer protection compliance management systems, as well as compliance with specific consumer protection laws and regulations at state member banks, including Fair Lending laws, the Community Reinvestment Act (CRA), and Unfair or Deceptive Acts or Practices.

Your role as the Consumer Compliance Program Director:

As the Consumer Compliance Program Director, you will lead a unit of a dynamic examination staff responsible for executing examinations for a portfolio of State Member Banks for the Second District.  You will provide leadership on the supervisory strategies for the supervised institutions. You will be a leading face of the FRBNY to supervised institutions and will direct supervisory assessments, including the analysis and synthesis of complex topics in support of supervisory ratings and messages to the institutions.  You will manage and develop examination staff and foster a highly effective team, provide strategic and collaborative engagement with stakeholders within the Department of Consumer and Community Affairs, as well as across dedicated supervisory teams, partner closely with consumer colleagues locally and across the Federal Reserve System, provide leadership for personnel and operational initiatives, as well as engage in thought leadership across the Federal Reserve System.

Core responsibilities include:

• Develop and deliver high quality execution of the end-to-end supervisory process, which includes oversight for consumer protection laws, as well as an evaluation of compliance management systems. Lead examination staff to identify, prioritize and execute on areas of supervisory focus through examination activity.  Engage with an institution’s senior compliance management and coordinate with counterparts at other agencies.

• Manage the examination team to a high standard of operational excellence and ensure compliance with applicable policies and guidelines. This includes review of work products, oversight of examinations, scheduling, operational initiatives and project management.  Provide active feedback, guidance, mentoring and coaching.

• Build relationships with other supervisory teams, senior Reserve Bank and Board of Governors staff, and other U.S. supervisors. Promote an inclusive culture that values learning and agility, curiosity, and sharing of diverse perspectives among the supervisory stakeholders.

• Help deliver and provide thought leadership on FRBNY and the Federal Reserve System’s Consumer Compliance Portfolio supervisory priorities and support associated committees and subcommittees.

What we are looking for:

• People leadership skills, including the fostering of a positive and cohesive team through coaching, mentoring, and the development of examination staff, colleagues and peers, and a demonstrated strong support