Manager, Warehouse Operations

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Houston, 831 

Division: Air & Sea 
Job Posting Title: Manager, Warehouse Operations 
Time Type: Full Time

 

Summary 

The Warehouse Operations Manager oversees the day-to-day operational activities of warehouse operations, including staff scheduling, inventory control and productivity. This role is responsible for managing operational staff, implementing policies and procedures, and adherence to safety regulations. All key responsibilities are managed in coordination with the Warehouse Manager.  

 

Duties and Responsibilities 

• In coordination with Warehouse Manager, schedule warehouse personnel to ensure adequate staffing for shipping, receiving, and other activities. 

• Direct daily operations, including shipping, receiving, sanitation, maintenance, and inventory control. 

• Be engaged with productivity reports and manage labor hours to meet budget requirements and achieve warehouse goals. 

• Oversee warehouse scratch rates, out-of-stock issues, receiving errors, selection errors, and slotting of products. 

• Maintain warehouse equipment through preventive maintenance and necessary repairs, ensuring safe and efficient operation. 

• Coordinate with Warehouse Manager on maintaining warehouse safety programs in compliance with OSHA and other regulations. 

• Ensure a clean and safe work environment for employees. 

• Foster a collaborative work environment to drive team success. 

• Work closely with other departments to ensure seamless operations and service delivery. 

• Maintain effective communication via phone, email, and web conferencing to coordinate activities and initiatives. 

• Coordinate with Warehouse Manager to develop relevant metrics to measure operational performance and identify areas for improvement. 

• Use data-driven approaches to optimize processes and achieve operational goals. 

• Perform other duties as assigned to support warehouse and organizational goals. 

 

Supervisory Responsibilities 

• Manage and lead warehouse personnel, including recruitment, training, performance management, and succession planning. 

• Provide coaching and support to ensure employees are motivated and productive. 

• Train new employees on w