Property Site Coordinator- Part-time Kilmarnock Va Properties (46492)

Facilitates affordable and safe housing for residents living independently in age- and income-restricted rental housing. Responsible for the daily operations at Tartan Village I (22-units), Tartan Village II (19-units), and Mercer Place (16-units). These three communities are located in Kilmarnock, Virginia and managed by Bay Aging. Tartan Village I & II housing properties are funded by the U.S. Department of Housing and Urban Development's Section 202 Supportive Housing for the Elderly. Mercer Place has loan obligations with Virginia Housing and follows Low-Income Housing Tax Credit regulations. This position is 24 hours per week.Reports to the Assistant Director, Multifamily Housing Management.

ESSENTIAL FUNCTIONS

1. Property Management (30%) - Maintain safe and sound properties:
   • Perform a weekly walk-through of the property's inside/outside/common areas to check for repairs and maintenance needs.
   • Facilitate and monitor the work of on-site staff and contractors responsible for grounds maintenance, building maintenance, and cleanliness of the common areas.
   • Perform annual inspection of individual residential units to ensure compliance with lease terms and identify respective repairs/maintenance needs.
   • Ensure all residents comply with house rules and terms of the lease; Issue routine correspondence and initiate appropriate follow-up activities; Maintain detailed tenant files.
2. Tenant Certification (15%) - Gather income information for new and existing tenants to determine the rent obligation for leasing the housing unit; Enter all data into designated tenant management software; Produce monthly rental reports; Maintain orderly files of required documentation.
3. Rent Collection (10%) - Collect monthly rent checks from residents, deposit them in the bank, and send appropriate documentation to centralized Finance department; Issue routine notices in compliance with the Virginia Landlord Tenant Act for non-payment.
4. Customer Care (15%) - On-going professional interactions with, and points of contact for, residents on a variety of matters ranging from leasing, maintenance, and human service needs; Work closely with and make referrals to Bay Aging Resident Service Coordination and/or Options Counseling; Respond to inquiries in a timely manner.
5. Miscellaneous Administrative Work (25%) -
   • Follow Tenant Selection Plan criteria policies and procedures related to placing client pre­ applications on the waiting list and processing full applications for new residents. This includes the review and verification of personal financial information, credit history, criminal history, rental housing history, etc.
   • Assist central management in maintaining a schedule of recurring preventative maintenance, property upgrades, and inspections.
6. Property Coverage (5%) - Provide occasional coverage, performing the same duties, at other properties throughout the Northern Neck and Middle Peninsula.

DECISION MAKING

Work independently at the property and handle all regular tasks autonomously. Perform a variety of repetitive tasks driven by the monthly calendar (e.g., rent collection, leasing reports, recertifications) and non-repetitive tasks (e.g., resident interactions, lease violations, maintenance needs). Inform supervisor in cases leading to the possible eviction of a tenant.

KNOWLEDGE

Rely upon on-the-job training and experience to accomplish the work.

Working knowledge of:

Tenant information, compliance, and reporting software

Standard property management, leas