Senior CCMS Administrator (MadCap IXIA)

Aquí es donde salvas y sostienes vidas

En Baxter, estamos profundamente conectados por nuestra misión. No importa tu rol en Baxter, tu trabajo tiene un impacto positivo en la gente alrededor del mundo. Sentirá un propósito en toda la organización, ya que sabemos que nuestro trabajo mejora los resultados para millones de pacientes.

Los productos y terapias de Baxter se encuentran en casi cada hospital del mundo, el clínicas y en los hogares. Por más de 85 años hemos sido pioneros en innovaciones médicas significativas que transforman el cuidado en salud.

Juntos creamos un lugar donde somos felices, exitosos y nos inspiramos mutuamente. Aquí es donde puedes hacer tu mejor trabajo.

Únete a nosotros en la intersección de salvar y sostener vidas-donde tu propósito acelera nuestra misión.

Your Role at Baxter
The Technical Communication team at Baxter Front Line Care is looking for a new team member with translation management and CCMS administration skills.
This position supports the configuring, implementing, and supporting the Front Line Care MadCap IXIA CCMS alongside our lead CCMS administrator. The position may also be assigned a project management role for new implementations and special projects, like pilots in other business units to scale the system. This position is also responsible for the development of functional specifications and testing of development projects as assigned by the manager.

Job duties

• Packages CCMS content for translation quote, and creates and manages shopping carts to secure translation purchase orders.
• Prepares outgoing translation packages from the CCMS for delivery to translation vendor.
• Processes incoming translations from the translation vendor.
• Assists with troubleshooting system issues, submission of tickets, etc.
• Prepares implementation plans for CCMS prospects.
• Enhances and develops documentation to support use of CCMS.
• Trains Tech Comm team members and prospective users of the CCMS.
• Creates and updates stylesheets.
• Updates DTDs.
• Performs data analysis of system metrics.
• Assists with transfer/conversion of non-XML content to XML in CCMS.
• Explores opportunities for using approved Generative AI tools to support standard work.

What You'll Bring

• Master’s degree in Information Technology or Systems Management preferred.
• Bachelor’s degree in Technical Communication or related field of study is preferred.
• 5+ years of experience in technical writing.
• Proven writing and editing skills, with excellent attention to detail.
• Proven ability to adjust writing style and content according to audience needs, including clinicians/operators, technicians and engineers, and patients or home users.
• Proficiency with commonly used XML authoring and non-XML publishing tools (oXygen, Adobe Technical Communication Suite, Adobe InDesign, Adobe PhotoShop).
• Proficiency administering a CCMS.
• Working knowledge of Technical Communication practices, techniques, and standards.
• Familiarity with document production processes for print, CD, and web-based publication.
• Aptitude to work with numbers and a high volume of data.
• Aptitude to understand and manipulate XML code.
• Commitment to collaboration and open communication with manager and team.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 to $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. #LI-ASR2

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