Talent & Development Specialist

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

We are looking for a passionate Talent & Development Specialist who will support the Talent & Development team, assuming key responsibilities in Talent Development & Training, more specifically:

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Design, develop, update, and deliver professional quality presentations and training materials to include classroom training, workbooks, webinars, videos, and e-Learnings;
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
• Creates and/or acquires training procedure manuals, guides, and course materials;
• Develops and manages sessions/ surveys to identify training needs and opportunities for performance improvement;
• Develop and maintain training tracking including participation, costs, etc;
• Develops unique training programs to fulfill employees' specific needs to maintain or improve job skills;
• Managing the LMS platform;
• Assesses training materials prepared by instructors;
• Evaluates program effectiveness through assessments, surveys, and feedback;
• Maintains knowledge of the latest trends in training and development;
• Prepares and implements training budget; maintains records and reports of expenses;
• Recommending actions for using HR data and survey outcomes to identify and build action plans to improve engagement.

Requirements

• Bachelor’s degree in Human Resources, Training, and Development, or a related field is required., an MSc would be an asset;
• Minimum 3 years of experience in a similar role, ideally in business or financial services, technology, or consulting;
• Excellent verbal and written communication skills;
• Strong presentation skills;
• Fluent in English (verbal and written);
• Tech savvy;

Nice to Have

• Ability to define a problem and probe at the root causes;
• Ability to build relationships across the organization in all levels;
• Genuinely seeking for feedback & being able to drive feedback discussions.

Benefits

On top of a challenging work environment, we are offering:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs

💻 Cutting-edge IT equipment, mobile, and data plan

🏢 Modern facilities, free coffee and beverages, and indoor parking

👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor

🏝️ Flexible working model

🤸‍♂️ Onsite gym, wellness facilities, and ping pong room

💡 Career and talent development tools

🎓 Mentoring, coaching, personalized annual learning and development plan

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities

Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.

Disclaimer: Qualco Group collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. We will keep your resume in our database for any future consideration. In case you want to be deleted from our database, please contact us.