Technical Product Manager (POS) - Project manager
CapgeminiAbout the role
Description
We are hiring Technical Product Manager (POS) for a fulltime, hybrid role
Key Responsibilities:
- Drive the roadmap for next-gen POS payment systems optimized for speed, reliability, and barista/cashier usability
- Deliver scalable POS payment solutions that enhance order throughput and reduce service time
- Collaborate with store operations and engineering to modernize POS architecture for omnichannel ordering
- Define and drive roadmap and solutions for POS credit card acceptance, including NFC tap-to-pay, Apple Pay, Google Pay, and chip transactions
- Define and drive roadmap and solutions for payment devices such as Verifone, Toast, Ingenico, Clover, Square
- Define and drive roadmap and solutions for the use of digital payments in-store, such as app-based QR codes for Scan & Pay
- Own PCI-compliant storage and tokenized payment systems for mobile and in-store transactions
- Manage a high-volume payment orchestration API supporting millions of daily card-present and card-not-present transactions
- Lead initiatives in network tokenization, least-cost routing, and mobile wallet integrations
- Oversee integrations with major processors (CyberSource, WorldPay, Chase, PayPal, Venmo) and vault migration
- Lead development of real-time fraud detection systems across all payment and loyalty flows
- Automate fraud remediation and account takeover (ATO) processes to reduce customer friction and operational overhead
- Launch payment reconciliation and refund systems to streamline financial operations and reduce support costs
Required Skills:
- 10+ years’ experience in Product management
- 5+ years in technical product management, with experience in POS, payments, or fintech, preferably in QSR or retail
- Strong technical background in payment systems, PCI compliance, and fraud prevention
- Proven success in scaling high-availability platforms and integrating with third-party processors
- Partner with analytics and finance teams to identify and resolve payment discrepancies
- Demonstrated leadership skills to motivate and guide project teams toward successful outcomes.
- BS in Computer Science, Engineering or related field; advanced coursework in Supply Chain is a plus
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from
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