Director of Special Events and Promotions (Las Vegas Region)

Director - Special Events and Promotions, Las Vegas Region

• Oversee Special Events and Promotions Team to ensure accurate and high standards of execution
• Works as liaison representative for VP of Special Events with the following departments:  Casino Marketing/Player Development, Slot Marketing, Slot Operations, VIP Services, Table Games Operations as related to specific Casino Marketing Projects, I.T. Finance, Database Analytics, Surveillance, Security, Casino Audit, Convention Sales, Catering, Banquets, Entertainment, Legal  and others as specified by Vice President of Special Events relevant to Casino Marketing events.
• Oversees all aspects of research, design, planning, coordination, execution and post evaluation /goals of all gaming events and related.
• Monitor event responses and hotel room pickup, adjusting blocks accordingly.
• Monitors ticketed events and oversees Managers/Specialists responsible for ticket distribution and ensures the Events and Promotions team works with Casino Marketing Executives to manage ticket blocks
• Ensure and provide widespread communication to properties on Special Events and Promotions
• Attend all Events and Promotions occurring in market and interact with key customers in attendance
• Maintain positive working relationships with all levels of management, event staff, and vendors.
• Ensure all Gaming rules and regulations / MICS are enforces as set by the State Gaming Control Board and Nevada Gaming Commission.
• Manages the Events and Promotions team in the design and execution of all events and promotions assigned.
• Coaches and develops team to ensure each event and promotion delights the guest and our service initiatives are met and/or exceeded.
• Communicates all upcoming events and promotions to the Marketing team and property operators.
• Maintain accurate records of all revisions, and relay pertinent information to the appropriate client groups.
• Notify various municipal agencies when necessary to obtain specific permits for events and entertainment.
• Prepares submissions required by the Nevada Gaming Control Board and CET Compliance, Legal and Risk teams concerning events and promotions.
• Determines and coordinates the necessary resources (people, products, etc.) needed to execute each event and promotion.
• Plans Special Event Team, schedules and assigns work activities.
• May plan or assist on casino player events.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
• Additional duties as assigned.

 

Event Oversight

• Assist in yearly Calendar Planning
• Assist in yearly Budget Planning
• Securing Event Space based on property needs
• Oversee Special Event Managers/Specialists with logistics and execution
• Oversee Event Managers/Specialists event assignments

 

Policy & Procedure Management

• Lead communicator with Audit Department and oversees Event Department Specialist in reviewing Audit paperwork, addresses  discrepancy questions and event shadowing
• Oversees City Wide inventory, processes and audits.   
• Standard Operating Procedures (Continued Development and oversight)
• Post Event Checkups (Audit packets, PET, Invoice Submittals)
• Creating, maintaining and communicating Department SOP’s
  Updating and maintaining manuals for each position within the Special Events Department.
• Generating PKMS Program Operation Guidelines
• Maintain LMS/CMS Procedures
• LV Citywide Business Rules

 

Event Oversight

• Assist in yearly Calendar Planning for the Citywide Special Events Department
• Assist in yearly Budget Planning for the Citywide Special Events Department
• Securing Citywide Event Space based on property needs 6-12 months out
• Oversee Citywide Special Event Managers/Specialists with logistics and execution of Citywide Events
• Ensure department teams are accurately submitting post event financials
•  Assign Monthly Event Lead assignments to Managers/Specialists

 

Employee Engagement

• Onboarding Training (Ensuring Employees have proper credentials and training)
• Arrange Quarterly department meetings (Company updates, celebrate successes, discuss ongoing issues/opportunities)
• Establishing a quarterly Special Event Superstar program (recognize outstanding employees with prizes/awards/acknowledgment)
• Continuous training/improvemen