Principal UX Designer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

What you’ll do: 

As a key leader within the SAP Design community, you’ll influence all of SAP’s internal and customer-facing product offerings. You will collaborate closely with research, design, development, product management, marketing, and executives, significantly impacting SAP’s design and development teams. 

This role requires a blend of visionary design, thought leadership, and practical, hands-on and collaborative involvement in end-to-end product design and experience strategy. You will play a critical role in supporting teams by offering guidance through detailed experience assessments which will help identify opportunities to enhance and elevate usability, ensuring a seamless and intuitive user experience across all products. Your influence will ensure that every aspect of the user journey is thoughtfully designed, providing a cohesive and satisfying experience for all users. 

 

What you bring: 

You possess a diverse skill set that encompasses visionary design thinking, strong leadership, and extensive expertise in design for product suites and or platforms in addition to overall experience strategy. You are adept at applying user-centered design principles to create innovative experience concepts and solutions that drive differentiation across product offerings. 

Critical to success is the ability to collaborate effectively with cross-functional teams and influence organizational leaders and executives to embrace progressive design methodologies. Experience conducting thorough experience assessments to identify and address usability challenges is essential, as is the capacity to provide actionable guidance for enhancing user experience to elevate quality and overall user satisfaction. 

  

 Expectations and tasks 

• Foster design excellence and drive cultural transformation and innovation 

• Develop best practices, rituals, and a strong design culture within our organization 

• Formulate strategic plans to align design with user needs, both long-term and short-term 

• Ensure consistency and coherence across experiences in alignment with the SAP design system and brand, utilizing a user-centric approach 

• Balance short-term needs with long-term vision to meet continuous release cycles and future goals 

• Exhibit expertise in innovation strategy, design thinking, integrated platform experiences, design methodologies, and lifecycle planning 

• Build strong relationships with design, development, sales, go-to-market, consulting, and product owners across SAP units to deliver competitive, best-in-class design solutions leveraging the full SAP portfolio 

• Promote cross-functional alignment and collaboration 

• Collaborate with design leadership across Lines of Business to amplify design impact 

• Prioritize tasks in coordination with design leaders, engineering, and product management 

• Assist in developing organizational and functional structures to scale design 

• Monitor and analyze quality metrics to assess design impact and identify improvement opportunities 

• Participate in design critiques, offering feedback to enhance the quality and strategy of the work 

• Focus on talent growth and development within the design team 

 

Education and qualifications 

• Minimum of 10 years experience in design systems, product design, design leadership and innovation, agile product delivery experience across enterprise and consumer markets 

• Experience in designing and delivery of solutions for enterprise software, such as the ERP domain 

• Extensive familiarity in designing for data related products, platform features and common functionalities  

• Strong communication skills, mastery of negotiation skills, experienced in presenting to executive leadership and customers, evangelizing the product vision, and supporting sales cycles  

• Proven track record in envisaging, enacting, and managing UX conceptual projects 

• Hands-on experience with managing all aspects of design activities within project