Slot Assistant Shift Manager - MGM Grand Detroit

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Slot Assistant Shift Manager, you will responsible for overseeing the daily operations of our Slot Operations team during your assigned shift. This role focuses on driving employee engagement, delivering exceptional guest service, safeguarding company assets, and ensuring team members effectively carry out their duties. All responsibilities must be carried out in alignment with departmental guidelines and property policies, procedures, and standards.

THE DAY-TO-DAY:

• Effectively manage team performance and expectations in alignment with company policies and departmental guidelines
• Mentor and develop staff through coaching and career development support, ensuring departmental goals and performance expectations are clearly communicated and achieved
• Assist in staff scheduling and labor planning to meet operational needs and maintain superior service delivery
• Implement innovative employee engagement strategies to promote a positive work culture, address concerns proactively, and support retention of high-performing team members
• Foster open and consistent communication with employees, actively listening to feedback while exemplifying and reinforcing our service standards
• Lead training and development initiatives, ensuring effective implementation of company programs and service protocols

THE IDEAL CANDIDATE:

• Possess a bachelor’s degree or equivalent experience
• Two years of experience in a slot/casino environment
• Able to work any shift including weekends, holidays, and evenings

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Health Benefits
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free access to our employee fitness center
• Free parking while on shift
• Various programs and networking opportunities to help you get promoted

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19848

Are you ready to JOIN THE SHOW? Apply today!