Summer Intern, Customer Experience

About the Internship

The internship will allow a student to participate in business development and capacity building programming for Port Authority certified Minority Business Enterprises, Women-owned Business Enterprises, Small Business Enterprises, Service-Disabled Veteran-owned Business Enterprises, Disadvantaged Business Enterprises, and Airport Concessionaire Disadvantaged Business Enterprises. The task will include outreach events, Customer Engagement Meetings, Meet & Greet Meetings, Vendor e-Blast, Monthly Reporting, and event planning.

Responsibilities

• Support on Outreach programming and events (virtually and in-person)

• Support on Outreach Budget Reporting
• Support Business Recruitment, business Meet & Greets, and Customer Engagements

• Assist in developing department presentations and other communications and briefings 

• Attend D&I employee engagement road shows, when applicable

• Research organizations that provide diverse subcontracting/supplier opportunities

• Additional projects and responsibilities as needed and assigned 

• Attend Outreach events in support of small business capacity building. 

Minimum Qualifications

• Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester

Desired Qualifications

• Experience with Microsoft Office
• Strong interest in diversity and inclusion and human resources 
• Excellent verbal and written communication skills 
• Organized with experience working independently on multiple projects

Internship Details

• The start date will be Thursday, May 29, 2025

• The internship will last approximately 12 weeks, ending on Friday, August 22, 2025

• This is a full-time internship (5 days per week at 7.25 hours per day)

• The format is expected to be hybrid

Selection Process

• Only applicants under consideration will be contacted
• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
• Different internships will have different timelines for interviews

Compensation & Benefits

• The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)

• Ability to opt in to the New York State and Local Retirement System
• Access to Employee Business Resource Groups
• Facility Tours
• Career Panels
• Social/Networking Events