Sr Investor Relations Manager

Department:

Finance

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

The Senior Investor Relations Manager is the right hand to the Managing Director, helping lead the strategy and daily execution of Southwest’s engagement with the investment community. This role drives quarterly earnings prep, disclosures, investor outreach, and market‑driven insights spanning capital markets, retail investing, hedging, and stock‑trend analysis. As a key advisor to senior Leadership, and the IR lead when needed, this role will help tell Southwest’s financial story with clarity and impact, strengthening investor confidence and supporting the Company’s long‑term success. 

 

Additional details: 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.  

 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Partner with the Managing Director in developing and executing Investor Relations strategies.
• Lead investor engagement strategy, including long-only prioritization, relationship development, and targeted outreach; independently manage institutional relationships and represent the Company across all investor segments.
• Serve as an authorized spokesperson and high-judgment communicator on behalf of Southwest, ensuring all external messaging adheres to Regulation FD, SEC disclosure requirements, and Company guidelines.
• Lead development, review, and quality control for all major IR communications, including earnings materials, press releases, scripts, Q&A documents, annual reports, investor-day materials, and Executive-level briefings.
• Own the sustainability function within Investor Relations, including cross-departmental coordination, representing IR in key Company ESG working groups, and independently communicating with the investment community.
• Oversee comprehensive model reviews and consensus analysis; identify deltas versus guidance and advise leadership on material variances and messaging risks.
• Prioritize and respond to Stakeholder requests of the Chief Financial Officer's office.
• Independently present to and interact with C-Level Executives.
• Represent Southwest at Investor/analyst meetings, conferences, and roadshows.
• Coach and develop junior IR staff on analytics, communications, and event execution.
• May perform other job duties as directed by Employee's Leaders.

Knowledge, Skills and Abilities

• Knowledge of financial markets, institutional investor behavior, disclosure practices and capital-markets communication standards for publicly traded companies.
• Knowledge and proficiency in financial statement analysis, valuation frameworks, and airline-specific operational/financial metrics (CASM, RASM, ASM’s, etc.)
• Skilled in translating financial and operational data into actionable insights and compelling, investor-ready narratives.
• Skilled in investor-relations and analytics platforms (e.g., Nasdaq IR Insight, S&P Capital IQ, FactSet, AlphaSense) and data-visualization tools (e.g., Power BI, Tableau)
• Skilled in managing multiple concurrent priorities, including earnings cycles, complex analytical workflows, and cross-functional coordination.
• Ability to partner well with People at all levels within the investment community, the public, and the Company.
• Ability to commu