Director of Social Content and Community (On-Site)

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm PST Posted Date 04/23/2026 Salary Range: $95400 - 208300 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 29322

Primary Duties and Responsibilities

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UCLA Health is seeking a Director of Social Content and Community to lead the strategy, vision, and day‑to‑day operations of our social media presence. In this role, you will guide a small but high‑performing team, strengthen our brand across major platforms, and help shape how millions of people experience UCLA Health through our social media channels.

What You’ll Do

• Set the strategic direction for UCLA Health’s social media channels across Instagram, Facebook, X (Twitter), LinkedIn, and more.

• Manage and mentor a talented social media team, providing daily guidance and supporting their continued growth.

• Envision the culture needed to mentor, shape and build a build a best‑in‑class in‑house social media support team.

• Roll up your sleeves when needed—contributing directly to projects to ensure team and organizational success.

• Ensure all content strengthens institutional reputation, builds emotional connection, and reflects UCLA Health’s brand pillars and strategic goals.

• Collaborate closely with creatives to align storytelling, visuals, and formats with brand standards.

• Oversee social media strategy for both UCLA Health and the David Geffen School of Medicine, ensuring a unified identity and voice across all channels.

• Lead community management efforts to both grow engaged followers and fans and respond effectively to emerging issues or crises.

• Partner with Communications leadership to manage risk, ensure accuracy and safety, and protect the institution’s reputation.

• Establish workflows, systems, and collaborative practices that support immediate needs and long‑term organizational growth.

• Engage stakeholders with clarity, diplomacy, and a problem‑solving mindset.

What You’ll Bring

• A proven ability to lead, motivate, and develop creative and strategic teams.

• Experience building or transforming a social media function, including culture‑setting and team development.

• Skill in community management—both nurturing positive engagement and navigating high‑stakes or crisis scenarios.

• Commitment to accountability and stewardship of financial, operational, and human resources.

Why Th