Patient Account Rep- Patient Financial Services (Full-Time, Days)

ENL Patient Financial Srvs

Compensation range:

$21.82 - $29.45

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours
Days off: Fixed If fixed, days off: Saturday & Sunday
Hours per pay period: 80

POSITION SUMMARY:

The Patient Accounts Representative is responsible for claims from initial billing to zero insurance responsibility.  The Patient Accounts Representative will submit electronic and paper claims, and follow-up with the various payors when there is a delay in reimbursement.  They review and resolve accounts that reflect underpayments, denials, or requests for additional information. They are available for patient questions and concerns and help assist them in resolving any billing issues.  The Patient Accounts Representative is expected to communicate well at all times with physicians, other departments, co-workers and patients while maintaining confidentiality in all matters pertaining to patient accounts.  These services and other duties as assigned further the mission of Enloe Medical Center.    

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

6 months Medical Billing Experience AND Previous experience working with CPT and ICD-10 codes OR 3 years Enloe experience specifically with CPTs, HCPCS and/or ICD 10 codes.

Desired:

One year Hospital Billing Experience

Professional Billing Experience

Completed course in Medical Terminology or Coding

SKILLS / KNOWLEDGE / ABILITIES:

Knowledge of CPT coding and ICD10 coding.  Must be able to follow instructions, work quickly and accurately in a fast paced environment.  Analytical and grammatical skills are necessary to communicate effectively, verbally and in writing with the various insurance carriers, including Medicare and Medi-Cal.  Basic knowledge of computers and capable of using the computer for support functions.  Organizational and multi-tasking skills are essential.  Must be able to fulfill the essential functions of the position.

Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of our benefits.