Director, Corporate & Business Communications

Job Summary

•    Implement a full range of communications strategies, including corporate, business, executive and crisis, mandates with a view to enhance Standard Chartered Hong Kong’s reputation and brand. 
•    Develop and foster strong relationships with internal and external stakeholders, especially media.
•    Manage social media proactively and reactively
•    Good understanding of the Bank businesses, products as well as capabilities, dynamics and potential issues affecting the firm and the banking industry.   

Job Responsibilities

• Support the CEO and senior executives of Standard Chartered Hong Kong in various media engagements from developing speaking point and media FAQs to media handling.​
• Support the Bank’s external profile and narrative building by crafting compelling content, lining up interviews, developing press materials. 
• Engage and align key messages with different internal and external stakeholders including staff, investors, media, community, regulators.
• Work closely with the Bank’s Group Communications team and other internal stakeholders to deliver Group’s communications objectives and ensure alignment of local communications with those of the Group.  
• Manage the Bank’s social media content and accounts
• Provide support on issues management especially during crisis situations. Mitigate reputational risk by monitoring/managing social and mainstream media with an anticipatory approach and right judgement call. 
• Implement a full range of communications strategies, including corporate, business, executive and crisis, mandates with a view to enhance Standard Chartered Hong Kong’s reputation and brand.
• Develop and foster strong relationships with internal and external stakeholders, especially media.
• Manage social media

Job Requirements

• Bachelor Degree in Communications, Public Relations, Journalism or related disciplines
• Over 12 years of work experience, preferably in communications, media & social media management, issues management and content development.
• Good command of English and Chinese languages, both spoken and written
• Sound knowledge of different media platforms
• Strong stakeholder engagement, influencing and negotiation skills
• Experience in putting forward the company position with internal and external stakeholders

Role Specific Technical Competencies

• Media Management
• Issues Management
• Social Media Management
• Planning: Strategic, Tactical
• Knowledge of public affairs
• Knowledge of banking and customers

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including an