Table Games Supervisor Full Time (Caesars LV)

WE ARE CAESARS   

(Resumes Are Required) !!!!!

• Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area

• Verifies fill slips, credit slips, and markers pertaining to games in the assigned area

• Settles disputes that arise from guests in the Table Games area, referring to those, either at a pre-determined threshold or a certain degree of difficulty to your manager

• Assure guest development by interacting with guests

• modeling interactive skills with guests and fellow employees

• Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest. Reports any situation to their assigned superior

• Rates all guests. Promotes and creates Total Reward cards for new and existing patrons

• Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements 

• Accurately maintains table game inventories and player win/losses

• Changes cards/dice. Opens, and closes games

• Manages and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution, and service recovery, if necessary

• Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties

• Champions all Guest Service Programs and Service Standards adopted by the company and always sets an example of these standards when on shift

• Prepares and coordinates the periodical performance review of assigned personnel as determined by management

• Understands and enforces all company policies and procedures

• Inform Casino Manager of potential safety problems

• Maintains key security

• Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements

• Attends all mandatory meetings required by the company/department

HOW YOU WILL CREATE THE EXTRAORDINARY

• Provides leadership and guidance to your team of dealers and to your daily pit staff collaborating with you at any given time

• Ensuring your dealers deliver the highest quality of guest service and coaching/counseling them with the help of management if the Service Standards are not met

• Consistently and constantly communicating all needs and concerns within your daily work environment to your manager

WHAT YOU WILL NEED

 (Resumes Are Required) !!!!!

• High School graduate or equivalent required. College Degree preferred

• Work Requires a minimum age of 21

• Three - five years’ casino experience required, as a Floor Service Supervisor

• Knowledge of multi-games is a plus

• Knowledge of casino rules, regulations, and procedures pertinent to pit operations is preferred. Must possess excellent customer relations, leadership, and communication skills

• Must be able to read, write, speak, and understand English

• Must be willing to work any day of the week and any shift

• Must be able to have a good relationship with co-workers and work as a team

• Must present a well-groomed appearance

• Cards Needed: Alcohol NV and Gaming License NV & Photo ID

ADDITIONAL REQUIREMENTS

• Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint 

• Must possess good manual dexterity for quick and accurate handling of chips, cards, and money

• Must have excellent vision (including peripheral) to protect the games

• Must be able to tolerate secondhand smoke, high noise levels, bright lights and