Director Support Services Data Analytics

Major Responsibilities:

• Responsible for the performance management, development, and maintenance of all metrics and financial statistics used to evaluate performance, cost savings, value, and overall effectiveness of Support Services across the organization.
• Responsible for the architectural design, creation, installation, and maintenance of operational data stores and data warehouses.
• Leads development of executive and frontline dashboards using data visualization tools such as Power BI and NEXUS.
• Leads a team of data analysts to deliver customer-focused analytics capabilities, enabling operational leaders with reliable data and identifying opportunities for improvement in cost, safety, and service.
• Partners with support service functions to establish and implement normalization criteria for benchmarking across acute and non-acute facilities.
• Builds and leads a data governance committee for support services.
• Selects, coaches, and develops teams; aligns objectives t