Commercial Support Administrator I

As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most.

Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global.

What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement.

At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders.

 

 

About The Andersons, Inc.

The Andersons, Inc., is a North American agriculture and renewable fuels company that conducts business in the agribusiness and renewables sectors. Guided by its Statement of Principles, The Andersons is committed to providing extraordinary service to its customers, helping its employees improve, supporting its communities, and increasing the value of the company. For more information, please visit www.andersonsinc.com.

Position Summary

The Commercial Support Administrator provides end‑to‑end administrative support for commodity merchandising across multiple Profit Centers trading grain, including the execution of contracts, rates, and coordination of logistical support for commodity shipments by rail, truck, or barge. Operating in a fast‑paced trade floor environment, the role requires heavy data entry, advanced use of Excel, and meticulous attention to detail to enable timely, accurate transaction execution.

Key Responsibilities

• Enter contracts, create contract folders and ensure the accuracy of files and documents for production.
• Assists with invoicing, collections and payments.
• Manage assigned customer problems with shipments.
• Reviews receivables and payables needing additional paperwork to complete processing and initiates the follow-up communication.

What Is Expected of You and Others at This Level

• Has developed knowledge and skills through job related training or considerable experience

• Often entry level for those with work experience in relevant areas

• Works within established procedure with a moderate degree of supervision

• Identifies the problem and all relevant issues in straightforward situations; assesses each using standard procedures and makes sound decisions

Competencies Expected of You and Others at This Level

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives

• Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.

• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

• Instills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity

• Ensures Accountability - Holding self and others accountable for meeting commitments

• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

Education and Experience

• High School Diploma or GED equivalent required

• 2-4 years’ relevant experience required

• Excellent organizational skills and attention to detail 

• Excellent written and verbal communication skills 

• Proficient in Microsoft Office Suite or similar software 

• Proficient in 10 key data entry

• Ability to work in the office five days per week (Monday - Friday)

Physical Requirements and Working Environment

• Prolonged periods of sitting at a desk and working at a computer

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