Clinical Team Lead - Behavioral Health – Ohio Rise – Must reside in Ohio

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

The Team Lead provides ongoing communication and updates to leadership and contributes and participates in team meetings.  

The Team Lead role encompasses the following (not an all-inclusive list):  

• The Team Lead is accountable to leadership to support the day-to-day operations of the team.  
• This position has no supervisory oversight of staff, but requires a solid understanding of the workflows, policies, and procedures to ensure the team is producing at a successful level.   
• The Team Lead supports the onboarding of new staff as well as quality monitoring, assignment triage and leading projects as assigned.   
• The Team Lead is a single point and first line of contact for staff for clinical issues.   
• Promote cooperation and team building between all department members  
• Serve as a resource to team members  
• Serve as a content model expert and mentor to the team regarding practice standard, quality of interventions, problem resolution and critical thinking  
• Ensure adherence to plan sponsor performance targets  
• Develop, implement, and support program policies and procedures  
• Utilize critical thinking skills to raise the level of team’s performance  
• Mentor the team; monitoring and providing feedback regarding performance relative to best practices  
• Act as a role model for the Aetna values, particularly regarding company policies on confidentiality  
• Communicate effectively with a variety of audiences  
• Well organized and able to prioritize tasks  
• Support a positive work environment that promotes the concept of teamwork  
• Support to Supervisors as directed  
• May have responsibility for their own case load work  
• Respond to issues and inquiries as needed  
• Sedentary work involving periods of sitting, talking, hearing, work requires visual acuity to perform close inspection of handwritten and computer-generated documents as well as a PC monitor

Required Qualifications:

• Licensed independent Behavioral Health clinician (LISW, LPCC, LMFT) or a Registered Nurse (RN) with unrestricted Ohio state license with psychiatric specialty, certification, or experience. Must reside in the state of Ohio.
• 5+ years of clinical practice experience in behavioral healthcare. 
• Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
• 2+ year’s managed care experience is required preferably in Utilization Management
• 2+ years of experience with personal computer, keyboard navigation, and MS Office Suite applications.
• 1+ year Electronic Medical Record documentation experience
• 2+ years of healthcare management experience required (preferably in a managed care setting) 
• Ability to work core business hours, Monday-Friday, 8am-5pm, with flexibility to work occasional weekend hours is required. 
• Must possess reliable transportation and be willing and able to travel up to 10% of the time. Mileage is reimbursed per our company expense reimbursement policy

Preferred Qualifications:

• Experience in a behavioral health inpatient or outpatient settings
• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
• Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding

Education Requirements:

• Master's Level of Education resulting in independent Behavioral Health licensure (LISW, LMFT, LPCC)
• or if Associate Degree Registered Nurse, BSN preferred.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,522.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, educat