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Senior Director, Employee Success Business Partner

Salesforce
The Netherlandsfull_timeVerifiedPosted 5 Dec 2025

About the role

<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><p></p><p><span>Job Category</span></p>Employee Success<p></p><p><span>Job Details</span></p><p></p><p><span><b><b>About Salesforce</b></b></span></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><p></p><p></p><p><span>We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.</span></p><p></p><p>We are seeking an Employee Success Business Partner (ESBP) Senior Director to provide a full range of HR business support to our North EMEA Teams with strong alignment to distribution and partnership to the North Operating Unit LT. This hire will work closely with the HRBPs, Centers of Excellence (COEs) and vital team members to advise, drive strategy and influence client groups on topics involving, but not limited to, People Strategy, Equality, Organizational Design &amp; Development, Change leadership, Engagement and Retention, Leader Development and Coaching, all while orchestrating solutions. This role will partner closely with COEs, HRBPs and global teams to identify, design and implement HR initiatives that support the business needs of the organization. The ideal candidate is interested in making a significant impact in several critical business areas in the function; excels in a fast paced, ever changing environment; and is looking to work with a strong HR Business Partner team.<br/><br/>Your Impact:</p><ul><li><p>Operates as a trusted advisor by using professional credibility and positive relationships with senior leaders to influence key priorities.</p></li><li><p>Strengthen the leadership team of each organization by providing coaching and development to senior leaders.</p></li><li><p>Act as a change-agent as the business continues to reshape itself with a goal of providing a world class customer and employee experience.</p></li><li><p>Lead complex initiatives where the impact is significant in supporting the client's needs. Initiatives include employee retention, talent assessment, succession planning, organizational design, compensation planning (equity, bonus, merit), and leadership development.</p></li><li><p>Promote People Strategies that align with the business goals focusing on the talent needed to complete the vision. Deliver results through development, succession planning, career development, skills gap analysis etc.</p></li><li><p>Partner with and between COE’s and regional HR teams to deliver seamless human resources processes and programs across the organization. Leverage all HR programs, policies, processes and systems.</p></li><li><p>Provide client with analysis of client organizations' "health" by looking at trends in performance, employee satisfaction, attrition, diversity etc.</p></li><li><p>Demonstrate proficiency in and partnership with other functional areas of Human Resources.</p></li><li><p>As a member of the ESBP team, this role may also create cross-functional initiatives and must be able to think beyond aligned client group for broader impact and understanding.</p></li></ul><p><br/><br/>Required Qualifications:</p><ul><li><p>8 - 10 years of related Human Resource Business Partner experience (Senior Director)</p></li><li><p>Experience will be evaluated based on alignment to the competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).</p></li><li><p>Proven experience in managing and developing teams, with a track record of building high-performing HR professionals</p></li><li><p>Demonstrated track record of developing effective relationships across all levels of the organization and with diverse client groups.</p></li><li><p>Strong business acumen.</p></li><li><p>Demonstrated ability to drive major initiatives through the organization and influence decision makers at all levels.</p></li><li><p>Ability to be proactive, to anticipate and provide alter

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