Information Technology Services, MultiMedia and Immersive Technologies - Student Assistant

Job Summary:  

The Video Production student assistant will edit media and record video in the studio and in the field for both single- and multi-camera campus-related events. This student will transport, set up, and operate various types of video equipment, will assist with staging and set preparation, will record video content using a green screen, and will work with Instructional Designers. The graphic design student assistant may occasionally work with campus faculty and staff to assess and fulfill design needs. Students may be required to work at the front desk for the Technology Support Center or provide coverage for multiple areas of the Information Technology Services division.

Responsibilities include, but are not limited to:  

Under direct supervision, duties include but not limited to:

• Edit media and record video in the studio and in the field for both single- and multi-camera campus-related events.
• This student will transport, set up, and operate various types of video equipment, will assist with staging and set preparation, will record video content using a green screen, and will work with Instructional Designers.
• The graphic design student assistant may occasionally work with campus faculty and staff to assess and fulfill design needs.
• Answering service calls and record messages
• Troubleshoot over the phone
• Document service calls by updating staff and with Cherwell
• Open/Close and manage tickets and tasks in Cherwell
• Report to various classrooms around campus to assist faculty and staff with technical support needs
• Assist in the integration of various AV systems in classrooms and other areas of the campus as needed
• Assisting with AV needs for various on-campus events, including but not limited to Commencement, Convocation, on campus conferences and meetings, etc.
• Assisting and supporting other departments in the division, such as the Technology Support Center, or Training Services.
• Other duties as assigned.

Minimum Qualifications: Required Education and Experience  

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.  

• Special Qualification: Admission or registration as a CSU student.  

Required Qualifications  

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.  

• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)  

• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)  

• Eligible to work in the United States  

• Payroll Requirement: Social Security Card  

Compensation and Benefits:  

Student Employment Anticipated Hiring Range: $16.50 per hour.  

The compensation offered will consider internal equity and experience among other factors.  

Position Information:  

Work status: Part-Time, Temporary, Seasonal  

The application deadline is: 9/13/2025 at 11:55 pm (PST)  

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).  

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).  

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.  

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.  

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).  

Conditions of Employment   

Background Check   

Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Driver’s License Check   

Possession of a valid Driver's License may be required.  Employees in this position will be enrolled in the Department of