Travel Operations Lead

Company Overview 

Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc) leverage to achieve their targets. 

Group Overview 

Metrea Management is our global shared service providing support for the Capabilities in areas such as People, Finance, Legal, Strategy and Information Technology.  

Position Summary

We are seeking a highly organized and detail-oriented Travel Operations Lead to manage and oversee all aspects of travel coordination and expense reporting for our programs. This role requires a strong understanding of the Joint Travel Regulations (JTR), proficiency in CONCUR, and experience with the Travel Authorization Request (TAR) process. The ideal candidate will be adept at managing travel logistics, ensuring compliance, and supporting program teams with accurate and timely expense reporting. This position also includes people leadership responsibilities, requiring the ability to lead, mentor, and develop a small team of travel coordinators or support staff. 

Key Responsibilities

• Serve as the primary point of contact for travel operations across programs.
• Manage and process Travel Authorization Requests (TARs) in accordance with JTR.
• Utilize CONCUR for booking, tracking, and reconciling travel expenses (other industry tools as required for reconciliation and booking) 
• Ensure compliance with travel policies and regulations, including JTR.
• Review and approve expense reports, ensuring accuracy and proper documentation.
• Provide guidance and support to staff on travel procedures and best practices.
• Collaborate with finance and program teams to ensure timely reimbursements and budget alignment.
• Maintain travel records and generate reports as needed.
• Assist in developing and updating travel policies and procedures.
• Lead and manage a small team, providing coaching, performance feedback, and professional development opportunities.
• Leverage deep industry knowledge and insider expertise to navigate travel complexities creatively and efficiently going beyond surface level booking options to deliver smarter solutions.
• Analyze travel data and trends to identify cost saving opportunities and optimize travel strategies
• Audit booking and change statistics to monitor travel team efficiency and adherence to company guidelines
• Negotiate and manage contracts with travel vendors to secure reduced rates and favorable terms

Required Qualifications

• Demonstrated knowledge of Joint Travel Regulations (JTR).
• 7+ Years of experience in Travel Operations Role 
• Proficiency in CONCUR travel and expense management systems.
• Experience with Travel Authorization Request (TAR) processes.
• Strong understanding of expense reporting and financial documentation.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Excellent organizational and communication skills.
• Proven people leadership experience, including team management and staff development.
• Ability to work independently and collaboratively in a hybrid environment.

Preferred Qualifications

• Prior experience in a government or defense-related travel operations role.
• Familiarity with program management environments.
• Experience supporting geographically dispersed teams.

Our Firmware  

Metrea’s single core value, “rooted in humility,” is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for.  

Equal Opportunities Statement 
Metrea Management Limited (MAM) (edit as per capability) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other characteristics protected by law.