Seasonal Assistant Manager - Marina & Watersports

Position Overview:

Flora-Bama Marina is seeking a motivated and experienced Seasonal Assistant Marina Manager to support day-to-day operations during our peak season. This leadership role is ideal for someone with a strong background in boating, customer service, and administrative tasks who thrives in a fast-paced, waterfront environment.

The Assistant Manager will work closely with the General Manager to ensure smooth operations across dock, rental, and office activities. This hands-on position requires a confident leader who is comfortable on the water, in the office, and interacting with guests and staff.

Key Responsibilities:

Operations & Boating

• Assist in managing daily marina operations including rentals, private charters, and guest services
• Confidently operate, dock, and trailer a variety of vessels (pontoons, jet skis)
• Train and supervise dockhands and office staff in safety protocols and customer service standards
• Conduct vessel checks, safety briefings, and ensure proper use and maintenance of rental fleet
• Coordinate launching, retrieval, and fueling of vessels

Customer Service

• Act as a front-line representative of Flora-Bama Marina, providing an exceptional guest experience
• Resolve customer issues and questions professionally and efficiently
• Maintain a strong presence on the dock and in the office to support both staff and guests

Administrative Duties

• Assist with scheduling, shift oversight, and daily reporting
• Manage rental bookings, process payments, and maintain digital records
• Monitor inventory and supplies; communicate needs to General Manager
• Help manage online platforms, reservation software, and phone/email inquiries
• Support compliance with safety regulations, waivers, and marina policies
   

Qualifications:

• Proven boating experience including trailering, docking, and navigating vessels
• Prior leadership or supervisory experience preferred
• Strong customer service background, ideally in marina, tourism, or hospitality industries
• Competent in office software (Google Workspace, Excel, POS/reservation systems)
• Must be organized, proactive, and able to multitask under pressure
• Comfortable working in outdoor conditions for extended periods
• Ability to lift up to 50 lbs and assist with physical dock duties as needed

Schedule & Compensation: