Lead, Corporate Security Aviation Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are hiring a Lead, Corporate Security Aviation Specialist to meet the demands of a rapidly growing organization. This role will oversee executive travel and expense policies, vendor negotiations, and high-touch executive travel support while driving reporting and process efficiencies. In this position, you will play a critical role in ensuring travel arrangements, reporting, communication and vendor management.

This role is preferred to be in New York (Rye Brook) in a hybrid work model.

Essential Skills, Duties & Responsibilities:

• Serve as back-up to the primary Aviation lead: Provide support and assume responsibilities in the absence of the primary Aviation lead.

• Global Travel Management: Assist with travel requests for both domestic and international trips, ensuring all travel arrangements are efficiently managed.

• Executive Travel Support: Deliver high-touch, customized travel support for executives, VIPs, and key stakeholders. Ensure a seamless, stress-free travel experience by managing complex itineraries and addressing any travel-related issues in real-time.

• Traveler Support & Communication: Proactively communicate travel program changes, updates, and guidelines to employees. Ensure a positive travel experience through excellent customer service and timely problem resolution.

• Collaboration & Stakeholder Engagement: Build and lead a high-performing team to execute travel and expense program initiatives. Foster strong relationships across the organization, ensuring alignment and buy-in for travel initiatives.

• Vendor Management: Coordinate vendor relations, including aircraft security, Fixed Based Operators at the airports, fuel, food prep, etc. as needed.

• Data-Driven Insights & Reporting:  Manage process documentation and desk procedures for Aviation operations responsibilities. Review and reconcile monthly invoices from various suppliers. Track flight activity, maintain trip reports and logs, and create trip reports.

• Compliance & Risk Management: Ensure adherence to all internal and external travel policies and regulations. Monitor changes in global travel regulations and make necessary adjustments to company policies. Oversee duty-of-care responsibilities, ensuring employee safety and security during travel.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills, Experience and Circumstances:

• Bachelor’s degree in Business Administration, Aviation Management, or a related field 

• Minimum of 5+ years of Proven experience leading teams and managing high-touch executive travel support and flight plans

• Experience with Part 91 flight operations 

• Experienced with flight following and monitoring the status of all planned flights and flights in progress from the point of origin to destination 

• Experienced in passenger logisti