Senior Director, Technology Business Partner

Overview 

Mimecast is a leading cybersecurity company that provides cloud-based email management services to protect businesses from email-based threats such as phishing, malware, and spam. With a commitment to innovation and a customer-first approach, Mimecast empowers organizations to secure their communications and streamline their operations. We are dedicated to fostering a collaborative and inclusive culture while driving technological advancements to meet the evolving needs of our clients. 

We are seeking a dynamic and strategic Senior Director - Technology Business Partner to join our Mimecast team.  This role will serve as a liaison between technology and business units, ensuring that our technology initiatives align with business goals. The ideal candidate will possess strong leadership qualities and a collaborative mindset, driving innovation and efficiency across the organization. 

Key Responsibilities 

Business Alignment: 

• Proactively identify opportunities to leverage technology for business process improvements and operational efficiencies. 

• Partner with business leaders to understand their objectives, challenges, and technology requirements. 

Process Leadership: 

• Implement and manage best-in-class quote to cash processes with specific application to SaaS businesses including Revenue Recognition, Invoicing, Taxes and Cash Collection & Application 

• Improve and enhance existing procure to pay processes that include vendor onboarding, procurement, vendor management and payment 

• Update functions and processes in Human Resources - employee and contractor management and reporting 

• Develop improved Business Analysis process and key functional deliverables that improve time to deliver for the business 

Technology Execution: 

• Lead business and key stakeholders on proper prioritization of deliverables to ensure timeliness and completeness on delivery of work through effective Salesforce and NetSuite execution. 

• Create, manage, and optimize the product backlog to maximize value in new projects while maintaining business-as-usual (BAU) items. 

• Operate with IT General Controls and SOX compliance. 

Stakeholder Management: 

• Serve as the primary point of contact between Internal IT and various business units, including Finance, HR, Legal, among others, facilitating alignment among cross-functional stakeholders on proposed solutions.  

Facilitate effective communication between IT and business stakeholders to ensure alignment on project goals, prioritization, and timelines. 

Work closely with key business partners to identify opportunities for technological enhancements. 

Build strong relationships with external vendors and partners to support strategic technology initiatives. 

People Management: 

Lead and mentor a diverse team of business analysts, fostering an environment of growth and collaboration. 

Establish clear performance metrics and conduct regular performance reviews to support team development. 

Promote a culture of accountability, encouraging team members to take ownership of their projects and responsibilities. 

Project Management: 

• Lead cross-functional project teams