Senior Client Partner - ISV

• Sales, conversion and onboarding
  
• Understanding the customers' Business and strategy
  
• Overview of account delivery against objectives with a focus on customer satisfaction and retention
  
• Forecasting, booking and revenue accurately for their accounts
  
• Develop, Propose, 'own', help implement and help manage Client Technology Plans (detailing agreed solutions) including price, quality and timescales
  
• Support the identification and winning of new clients contracts (including supporting on writing and delivering RFP/pitches)
  
• Research and write Strategic Account plans
  
• Deep understanding of technology and keeping up to date with new business and technology trends and their potential applications for clients
  

Requirements

• At least 10+ years’ experience in technology services selling with a focus on software product engineering
  
• Experience in managing clients in the enterprise ISV industry, with a focus on ERP companies
  
• Strong understanding of software engineering, SaaS product development, enterprise/ERP product development
  
• Ability to advise clients on the best fit technologies and operational models to adopt for revenue acceleration and market dominance. 
  
• Understanding of the software development lifecycle, agile methodologies
  
• Proven track record of retaining and growing accounts
  
• Excellent interpersonal, written, and verbal communication skills
  
• A solutions-focused, collaborative approach to work
  
• Proactive, creative, and innovative – able to contribute new ideas and support the wider team
  
• Keen to learn and develop own skills, and to share learning with others
  

Benefits

• Medical/Dental/Vision Insurance
  
• 401(k)
  
• Paid holidays plus Paid Time Off
  
• Paid Maternity/Paternity Leave