Senior Business Analyst

Job Description:

We are looking for a highly skilled and motivated Business Analyst: Restaurant domain knowledge: POS - Point-of-Sales / Digital transformation experience / Web & Mobile / Marketing Windows / Marketing Tech - Adobe Analytics preferred

Key Responsibilities:

•    Collaborating closely with team members to gather, document and analyze detailed business / system / product requirements needed by Technology teams to deliver projects.
•    Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional requirements)
•    Develop technical, functional, and strategic artifacts such as solution diagrams, business requirements, and business cases to support delivery of the projects across the SDLC.
•    Become a subject matter expert in the client ecosystem and develop the ability to explain technical concepts in simple terms to business partners.
•    Plan, prioritize and manage project scope and product feature backlog and development of requirements and user stories where appropriate.
•    Work closely with internal and external customers and stakeholders, including any third parties to gather business requirements and define software functionality, throughout the release lifecycle, from inception to general release to ongoing support. May also work with internal and/or external development teams and vendor partners to deliver project objectives.
•    Support the project and program managers to ensure that the projects are delivered on budget and on time
•    Validate all requirements, stories meet acceptance criteria, has the appropriate acceptance tests and accept requirements and stories as appropriate only if it passes all validations
•    Build, Update, and Close Product Backlog/Features/Epics/et al, ensuring all tickets have been entered, information is correct, the status/owner are accurate, and the ticket is not blocked.
•    Work with the Project Manager to proactively identify and remove roadblocks in application updates and issues identified during testing.
•    Adapt to changing expectations and project demands. Develop a client first mindset. Become proficient in the internal consulting methodology and frameworks. Be flexible to be utilized >90%.

Required Skills:

•    Good experience in detailed Agile and Waterfall projects, understands complex project interdependencies, is able to prioritize & manage multiple requests, stakeholders, and ongoing deadlines.
•    Experience analyzing nontechnical requirements, performing Root Cause Analysis, and working with stakeholders to resolve issues.
•    Experience working in fast paced and sophisticated projects, with multiple dependencies and varying collaborators.
•    Able to see the high-level view of the project, while diving into the details to identify and fix bugs/issues.

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Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: 

• Flexible work 
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays 
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation