Store Operations Support Coordinator

Salary Range

USD $25.00/Hr. - USD $31.00/Hr.

Overview

The Job in a Nutshell:

 

The Store Operations Support Coordinator will assist the Manager of Operations Support throughout the duration of a large-scale company project. This position will work within the inventory management system, support month end tasks, and work to set stores up for success by resolving issues in a timely, professional, and caring manner. This is a hybrid remote position, though flexibility is required.

 

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

12/07/2024

Responsibilities

Main Ingredients:

 

1. SAP Support

Provide back up to the Manager of Operations Support

Work to resolve issues, questions, and process concerns for store Crew

Complete month end tasks

• • Returns
  • Change orders
  • Transfers

2. Store Support - Provide timely resolutions and support for:

Smart Safe and Armored Courier concerns

Point of sale system back-end issues and questions

Store tickets and emails

3. Collaborate with Purchasing and Nutrition Education departments on quarterly sales contest

4. Write process documents for inventory management system and properly catalog

5. Review and test process documents for accuracy

 

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

 

3 years of Natural Grocers operations experience required

Natural Grocers Operations Team and Natural Grocers Store Level Management experience required

Familiarity with Natural Grocers policies and procedures a must

SAP experience required

Possess excellent, professional communication and writing skills and detail oriented  

Proficient computer skills in Microsoft tools 

Strong organizational skills with the ability to multi-task and work easily with multiple demands and competing priorities  

Ability to remain calm under stress  

Motivated self-starter working with minimal supervision, thinks outside the box  

Process improvement experience 

Experience creating process documents

 

This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their manager and/or other Store Support Center manager that might not be listed in this job description.

 

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

  

All Crew Members

• Birthday Bonus Pay 
• Vitamin Bucks (up to $2,080 earned as store credit annually) 
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure 
• Paid Nutrition Education 
• good4u Crew Member Discount  
• {N}power Program (customer appreciation and rewards program) 
• Regular, Scheduled Pay Increases  
• Advancement Opportunities and Career Development 
• Health and Wellness Program  
• Employee Assistance Program (EAP)   
• Employee Referral Program

 

Full-Time Crew Members (30+ hours/week)

• Medical, Dental and Vision Insurance 
• Paid Parental Leave  
• Paid Medical Leave (through company paid short-term disability insurance) 
• Company Paid Short-Term Disability Insurance  
• Company Paid Life Insurance 
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
• Retirement Savings Plan (401k) with discretionary Company Match  
• Healthcare and Dependent Care Flexible Spending Account (FSA)  
• Health Savings Account (HSA) with Company Match 

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion beca