ENTRY-LEVEL HUMAN RESOURCE GENERALIST

Quality Gold, Inc. is a family-owned global company founded in 1979. We are headquartered in Fairfield, Ohio, and operate within the United States, Canada, and India. As a wholesale distributor and manufacturer, we offer more than 165,000 jewelry and gift products that are available to ship same day, and more than 150,000 items available via special order. We actively serve more than 15,000 retailers across the United States, its territories, and Canada.

At Quality Gold, we're not just about delivering high-quality solutions and services in the jewelry wholesale industry – we're about growth and innovation. As a company that's constantly expanding, we're at the forefront of technology, providing cutting-edge services to our ever-growing clientele. Our business has been built on a commitment to provide the largest selection of products, the best service, and the best value to our customers. We're looking for energetic and dedicated team players to contribute to our upward trajectory and play a key role in our journey towards even greater success.

BENEFITS: We offer a comprehensive benefits package that includes the following:

Medical, dental, and vision insurance, company-paid life insurance, and short/long-term disability insurance are all available to you on the first month following your start date. Over two weeks of Paid Time Off (PTO) that starts accruing on your first day of employment and increases after six years of service. Company 401(K) program with company matching that you are eligible to participate in the first month following three months of employment. Profit sharing, supplemental insurance, adoption assistance, employee discount, referral program, employee assistance program, and more!

Objective:  Responsible for performing a variety of Human Resource related duties such as; maintaining and organizing time keeping and personnel records, employee assistance with benefits, employee relations, onboarding, policy implementation, recruitment/employment, and employment law compliance.

ESSENTIAL FUNCTIONS:

• Create a positive applicant experience by assisting and coordinating with the hiring manager in finding the most qualified applicant in the recruitment process, which includes posting job openings, conducting seasonal hiring, phone screening applicants, conducting some face-to-face interviews, creating job offers, and providing all communication to applicants, including rejection letters and extending job offers. 
• Conducts new hire and re-hire employee orientations, which include policy introduction and benefit enrollment meetings explaining company benefits. 
• Maintains accuracy and confidentiality of all physical and electronic personnel and training records per company policy and legal requirements.
• Processes unemployment claims.
• Track and ensure compliance with FMLA, Personal Leave of Absence requests, ADA, and Short Term Disability/Long Term Disability claims.
• Advise employees and supervisors on HR policies, procedures, and employee relations matters.
• Process all off-boarding steps, which include exit interviews, employee record updates, ensure benefit updates and COBRA administration are processed accordingly, and employee locker maintenance. 
• Create various reports using HRIS and personnel records as needed.
• Coordinate employee engagement, recognition, and training initiatives. 
• Assists with audits, employee relation events, and special projects as assigned.
• Regular attendance and compliance with the Company’s handbook policies and procedures.

SUPERVISORY RESPONSIBILITIES:  This position does not supervise employees but may provide guidance to employees and managers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES:

• Knowledge of employment laws and HR best practices.
• Excellent verbal and written communication skills