ALTERNATIVE DISPUTE RESOLUTION DIRECTOR - 22010769

The essential function of the position within the organization is to direct and manage mediation and arbitration services. The position is responsible for supervising staff and contract mediators; implementing policy and procedures; conducting training; providing and overseeing mediation and arbitration services; implementing and modifying programs; managing budget; serving as departmental liaison; and performing related administrative functions, including overseeing data compilation and reporting. The position works independently, reporting major activities through periodic meetings.

ESSENTIAL JOB FUNCTIONS

(See examples of typical essential functions for this position listed below. Employees with this classification title may perform some or similar but not necessarily all the functions listed; employees with this title may also perform other assigned functions not listed here.)

·         Directs and supervises staff, including organizing, selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination; prepares periodic employee performance evaluations; reviews and approves timesheets and leave requests. Supervises contract mediators to ensure compliance with applicable regulations and laws.

·         Mediates cases; trains, assists, and guides mediators; administers and evaluates arbitration programs; and coordinates program services with judges and other program directors.

·         Collaborates with upper management in establishing and implementing new programs and modifying existing programs; implements policy and procedures; and ensures compliance with them by staff and contract workers.

·         Serves as information resource liaison for the area of responsibility; consults with staff to resolve problems/issues, communicates with clients to answer questions or resolve problems regarding cases, and exchanges information with court personnel outside the Department.

·         Collaborates with senior management to develop short and long range goals and objectives for the area of responsibility; oversees implementation of those goals and objectives, ensuring adherence to organizational standards, policy, and procedures; and makes adjustments as needed.

·         Develops departmental budget proposals and expenditure estimates; reviews purchase requisitions for mediation programs; and orders equipment and supplies to ensure continuous, uninterrupted services.

·         Gathers information/data to support periodic and special reports documenting activities for the area of responsibility; coordinates statistical reports for mediation and arbitration programs.

·         Manages administrative/clerical functions, including, but not limited to, reviewing and amending documents prepared by staff, reviewing timesheets and pay vouchers for contractors, and facilitating completion of mediator continuing education requirements.

·         Attends and/or conducts staff, committee, or other professional meetings to exchange information and oversee community outreach.

·         Attends technical or professional workshops or seminars to improve professional skills.

·         Timeliness & Attendance are essential functions of this job.

Education

Refers to job specific training and education that is recommended for entry into the position. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.

Bachelor's degree in business administration, social work, legal studies, or a closely related field.

Experience

Refers to the