Senior Desktop Engineer - Government and Public Sector
EYAbout the role
From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.
Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements.
The opportunity
In our globalizing economy the availability of skills and expertise is becoming more and more distributed. Within the GPS, we enable EY professionals to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want.
As a Senior Desktop Engineer, you’ll be in a highly skilled senior role with the industry leading technical expertise to support one or more Product Managers. You’ll have a deep end to end understanding of all technical aspects of the service and be the key integration point with other products/services. As the Senior Desktop Engineer for GPS, you’ll be responsible to ensure we’re delivering a best-in-class desktop solution to this service line. You’ll need to ensure that the desktop solution for GPS meets the appropriate compliance levels required by the business using primarily MS solutions and services, with the support our compliance team.
Your key responsibilities
- Bridging service components on premise and cloud, and across vendors
- Managing the technical dependencies across the different products and services
- Implementing long-term product roadmaps, by working closely with the GCC Desktop Technical Lead
- Providing on call support for major service outage resolutions
- Actively maintaining technical skills and expertise while having an intimate understanding of vendor product roadmaps using NDAs etc
- Directing and owning technical resolution of overall vulnerabilities and risks for the products
- Travel to support change or planned project activities
Skills and attributes for success
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