Product Support Management SME

Overview

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

This role will support USAF acquisition logistics digital transformation utilizing cutting-edge technologies as well as streamlining and accelerating logistics processes using Agile methodologies.  This client-facing position is full-time at Wright-Patterson AFB, OH working in a Sensitive Compartmented Information Facility (SCIF). This position cannot be worked remotely. 

Responsibilities

Position Expectations:

• Perform all required responsibilities and duties in accordance with LMI policies
• Actively engage in your role, make informed decisions, be accountable for all outcomes, and be a positive influence and LMI ambassador
• Deliver exceptional service to internal and external clients, partners, and teammates
• Contribute to the programs and initiatives designed to advance company strategic priorities
• Advise and assist the Product Support Manager and his staff in developing and managing effective and affordable product support solutions across the weapon system’s lifecycle to achieve outcomes that meet warfighters' needs by optimizing performance and minimizing total ownership costs
• Collaborate across various disciplines to ensure the operational readiness and cybersecurity of IT systems, in alignment with the overall product support strategy
• Travel in support of mission-critical tasks occasionally

Duties: 

• Advise and assist Product Support Manager and his staff in:
• Developing and implementing a comprehensive Product Support Strategy (PSS) within the Life Cycle Sustainment Plan (LCSP)
• Ensuring the LCSP is informed by appropriate Product Support analysis planning including predictive analysis and modeling tools to improve material availability and reliability, and reduce operational and sustainment costs
• Conducting Business Case Analysis (BCA) to validate the PSS and LCSP
• Developing and implementing Product Support arrangements (PSAs) ensuring they are designed to achieve desired performance outcomes
• Adjusting performance requirements and resource allocations across Product Support Integrators (PSI) and Product Support Providers (PSP) as necessary to optimize implementation of the PSS
• Reviewing Product Support arrangements to ensure consistency with the overall PSS
• Providing weapon system Product Support Subject Matter Expertise (SME) to the PSM
• Coordinating with the Lead System Engineer and other stakeholders to leverage enterprise opportunities, predict performance outcomes, and manage risks effectively
• Ensuring all sustainment requirements are included in Performance Work Statements (PWS) and Quality Assurance Surveillance Plans (QASP)
• Additional duties as assigned

Qualifications

Required Education, Experience, & Skills:

• Bachelor’s degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field
• Minimum of 20 years of experience in Product Support management, logistics, or related fields within the Department of Defense (DoD)
• Strong knowledge of DoD acquisition processes, including DoDD 5000.01, DoDI 5000.02, and DoDI 5000.91
• Proven experience conducting market research, performing risk assessments, and developing/implementing comprehensive Product Support strategies
• Extensive experience in planning and/or implementing the 12 Integrated Product Support elements
• Strong leadership, analytical, organizational, and problem-solving skills
• Demonstrated ability to use MS Office Suite to include Word, PowerPoint, and Excel
• Superior communication skills, both oral and written 
• High energy, enthusiasm, tact, and ability to effectively interact with senior Military, government and industry executives
• Ability to create and foster a cooperative work environment
• Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities<