Customer, Supplier Master Data and Address Book SME (SAP)

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

We're seeking a subject-matter-expert who'll help lead the Customer and Supplier Master Data Processes to help for the NextGen ERP transformation program. This role will prioritize execution and delivery of Master data strategy, architecture for Order to Cash(OTC) and Source to Pay(STP) operating efficiencies and process optimization associated with the ERP system and connected boundary systems. Enables decision-making process and Enterprise data strategy for architectural process design for NextGen ERP value streams and deliverables to execute fully, the project with go live in Q2 2027. Measures of success include achieving key project milestones, successful transition of complete, relevant and accurate Master Data to enable business processes within SAP S/4 and boundary systems, including compliant reporting, achieving NextGen benefit case, and achieving operating metrics and baseline performance of Master Data enabled process for new system within 90 days of go live.

Position Requirements:

• Develop and deploy Customer and Supplier Master Data readiness deliverables within the Data & Analytics workstream – with primary focus on STP and OTC value stream for the NextGen ERP program. Primary capability includes, but not limited to all enabling functions within Order Entry to Fulfill, Field Service Management and Source to Pay that require or generate Master Data.

• Enhance and evolve the current Master Data Governance framework (both the approach and MDG tool usage) to manage Customer and Supplier Master Data more efficiently and effectively

• Develop or enhance Data Process Maps for Customer and Supplier Master Data in the SAP S/4 Ecosystem, in full alignment with the STP or OTC L3 or applicable business process maps.

• Develop or enhance Data Standards Document for Customer and Supplier Master Data in the SAP S/4 Ecosystem, in full alignment with the L3 or applicable business process maps or operating procedures.

• Develop, deploy and evolve Address data standards document as part of Customer and Supplier Master Data Governance

• Develop solution architecture for leveraging SAP S/4 HANA Address Book utility to enhance/optimize Customer and Supplier Master Operations

• Establish mapping of Address Book to various sites, location types and usage types in SAP S/4 HANA. Examples include, but not limited to Billing, Shipping, Invoicing, Drop Ship, Payment/ Purchasing Sites etc.

• Develop, enhance and deploy business rules to optimize Customer and Supplier Master data records within SAP MDG – in order to position MDG as a single version of truth/ golden record with proper documentation of appropriate intended use

• Enhance, optimize and deploy business process to create and update Customer and Supplier Master Data through SAP MDG and seamless integration of appropriate system of record across SAP S/4 modules and broader SAP HANA ecosystem

• Develop, enhance and deploy business rules (including, but not limited to unique standardized Address Book entries) to prevent duplication of Customer and Supplier Master records

• Adopt system-level automation and tools to enhance, optimize and evolve procedure to maintain Golden record for Customer and Supplier Master Data by incorporating appropriate match/merge rules as part of standard operations

• Develop/enhance/evolve KPIs/metrics and how to measure Master Data success criteria and effectiveness for Customer and Supplier Master Data by leveraging out of the box MDG reporting in S/4 HANA, otherwise provide reporting requirements

• Develop, deploy and evolve Customer and Supplier Master Data Solution Architecture for ERP ecosystem – closely collaborating with GIS partners.

• Provide Data Requirements for applicable Project deliverables, including but not limited to Data Migration, Data Conversion and Data Integration design specifications - by collaborating closely with STP, OTC, Finance and other workstream leads and mapping out Use Cases for end user requirements

• Identify and prioritize sc