Protection Services Officer

Position: Protection Services Officer

FLSA Status: Non-exempt

Department: Department of Protection Services

Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.

Join our team and enjoy a benefits package that truly supports your well-being and lifestyle:

• Comprehensive Health Coverage: Including medical, dental, vision plans, and even pet insurance.

• Financial Security: Life and disability benefits plus a 403(b) savings plan to help you plan for the future.

• Work-Life Balance: Generous paid time off, paid sick leave, and paid holidays to ensure you have time to recharge and spend with loved ones.

• Exclusive Perks: Enjoy great employee discounts and complimentary general admission to participating cultural institutions.

We're dedicated to enhancing your life both at work and beyond!

Under the direct supervision of the security shift supervisor, performs a variety of protective, service and courtesy duties, including complex and special duties requiring above average initiative, judgment, and specialized knowledge or skill. Provides a safe and secure environment for visitors, staff, and the Museum collections.

Duties and Responsibilities:

1. Take the lead in an emergency situation
2. Must have the ability to work well with other Team Members in order to achieve departmental goals
3. Provide general information to the public in a courteous manner
4. Observes, assists and controls when necessary visitor access in the Museum
5. Protect the collections, serves as a deterrent to acts of vandalism or violence
6. Assists with crowd control at Museum entry points, patrols premises, as directed to protect FM property
7. Reports activities in order to maintain order and protect Museum property, visitors, and staff
8. Maintains a post at assigned entrances to screen incoming personnel, maintain sign-in and sign-out logs, as well as badging process for persons entering the Museum
9. At specific times, locks and unlocks specified Museum entrances, areas and exits
10. Responds to requests for assistance and evaluates appropriate courses of action, including investigation and explanation of policies and procedures.
11. Respond to emergencies, such as fires, evacuation implementations or employee and/or visitor injuries
12. Complete incident reports
13. Administer First Aid CPR/AED/Stop The Bleed in the event of any major medical emergencies